Alina Baranova

Requirements Gathering and Analysis: Documented end-to-end business processes from initial requirements to publishing in Confluence; Interviewed stakeholders to define workflows, roles, and entry points.

Process Design and Standardization: Created internal policies and templates to ensure consistency and clarity of documentation.

Process Review and Optimization: Facilitated process reviews, identified gaps, and coordinated updates based on feedback; Participated in regular audits to maintain relevance of documentation.

Tools and Systems: Worked with Confluence, Google Workspace, Jira, and Miro for mapping and documentation.

Training and Support: Provided internal sessions to support adoption and proper use of documented processes activities.

Requirements Gathering and Analysis: Collected and documented HR process requirements (recruiting, onboarding, internal workflows) within the HRM system.

System Design and Implementation: Configured and maintained structured HR workflows and templates directly in the system.

Process Review and Quality Assurance: Tested and reviewed HRM-based processes with stakeholders; implemented improvements based on feedback.

User Training and Support: Created training guides and conducted sessions for HR and TA teams on system usage.

Performance Monitoring and Maintenance: Audited and updated HR processes in the system to ensure accuracy and relevance.

Data Analysis and Interpretation: Analyzed user engagement metrics (traffic, demographics, behavior) to inform content and UX decisions.

Content Creation and Optimization: Supported creation and refinement of website content, profiles, and promo materials.

Market Research and Trend Analysis: Researched market trends to identify growth opportunities in the online dating industry.

Content Translation and Localization: Translated and localized content (EN↔UA), ensuring cultural relevance and user-friendly language.

Data Analysis and Market Research: Analyzed market trends and customer needs to inform product decisions.

Requirement Gathering: Worked with stakeholders and clients to define requirements for new insurance products and updates.

Product Strategy and Planning: Developed product roadmaps based on market insights, feedback, and business goals.

Product Lifecycle Management: Managed insurance products from concept through launch and continuous improvement.

Customer Service and Support: Supported clients throughout the policy lifecycle, resolving issues promptly.