Alina Golovko
Summary
Diligent and attentive to detail Junior Business Analyst who is excited about revealing the client's needs and documenting them in a structured form; who has experience in preparing various types of documentation and familiar with a great deal of tools.
Overview
4
4
years of professional experience
Work History
API Writer
Helmes-Solbeg Sp. z o.o.
11.2021 - Current
- Developing API documentation.
- Interviewing SMEs.
- Proofreading colleagues' texts.
Technical Writer
TESLASUIT
11.2020 - 11.2021
- Maintaining existing user documentation.
- Writing user guides for new versions of the product.
- Preparing printable versions of user guides.
- Creating image prototypes for the user guides together with the design department.
- Proofreading UX/UI texts.
Support Manager
GP Solutions
02.2020 - 09.2020
- Supporting clients.
- Writing release notes.
Education
Technical Writing
IT Academy
Minsk2020
HTML/CSS
IT Academy
Minsk2020
Computer Science
IT Academy
Minsk2019
Bachelor - International Law
Belarusian State University
Minsk2016
Skills
- Documentation (user guides, release notes, APIs)
- Communication (interviewing SMEs)
- Critical thinking
- Team collaboration
- Attention to detail
- Copywriting, proofreading, translating
Languages
Russian, Belarusian
First language
English
Advanced
C1
Polish
Intermediate
B1
French
Elementary
A2
German
Beginner
A1
Timeline
API Writer
Helmes-Solbeg Sp. z o.o.
11.2021 - Current
Technical Writer
TESLASUIT
11.2020 - 11.2021
Support Manager
GP Solutions
02.2020 - 09.2020
Technical Writing
IT Academy
HTML/CSS
IT Academy
Computer Science
IT Academy
Bachelor - International Law
Belarusian State University
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