Summary
Overview
Work History
Education
Skills
Websites
Languages
Personal Information
Hobbies and Interests
Trainings Courses Certificates
Timeline
Generic
Alina Kharkivska

Alina Kharkivska

Szczecin

Summary

Hello there! I am currently looking for a job in the sunny, warm country. I would like to work as a waitress, hotel service or even as a receptionist. The position is not too important. I just need new challenges for myself and changes in my life. I speak Polish and Russian fluently, my native language is Ukrainian. I also learn English when I have free time. I am a responsible, punctual person. I like cleanliness and order around me. I am conscientious and hard-working.


Overview

12
12
years of professional experience

Work History

Cashier

World Tasty Food
08.2024 - Current

Work with customers at the counter, taking care of the cleanliness of the buffet line, preparing juices and cocktails.

  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Waitress

Pizzeria "Perugia"
03.2022 - 05.2024
  • Serving customers at the premises and taking phone orders for delivery, slicing pizza and packing takeaway meals, cleaning
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Customer Service

China Town
09.2020 - 03.2022
  • Working with customers at the box office, selling and issuing meals, accepting telephone orders and orders for delivery, preparing vegetables and meals in the kitchen, changing oils, accepting deliveries of goods and ordering goods, cleaning the premises
  • Gained and maintained department product knowledge to facilitate customer service.
  • Worked with customer service to handle escalated customer issues.

Waitress

The Restaurant Stodola Gril and Steak
04.2019 - 08.2020
  • Taking orders and serving guests on site on two floors and in the restaurant garden, packing takeaway, cleaningremises, help at the bar and on the dishwasher
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.


Room Cleaner

The Hotel Mercure Kasprowy
12.2016 - 03.2019
  • Cleaning of rooms and conference rooms, corridors, keeping the hotel clean during events, telephone duty during night shifts and cooperation with the reception


Cashier-seller, Administrator

Ewa, the Cosmetic Stores Chain
07.2015 - 12.2016
  • Consultation of customers in the world of beauty, active sale of cosmetic products, fulfillment of sales plans and incentive programs, keeping cleanliness and keeping the image of the store, division of tasks between younger sellers
  • Welcomed customers and helped determine their needs
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Corrector

Legal Journal "Accountant's Lawyer"
06.2013 - 07.2014
  • Editing articles before submitting the magazine for printing
  • Checked and corrected grammatical and spelling errors in diverse documents.
  • Maximized document quality by suggesting revisions for awkward phrasing or unclear language.

Education

Specialist - Techniques of Cosmetic Services

Post-secondary School Cosinus
Szczecin, Poland
06.2022

Specialist - Publishing And Editing

Dnipropetrovsk Oles Honchar National University
Dnipro, Ukraine
06.2013

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration
  • Cleanliness
  • Order taking
  • Cash handling
  • Decision-making
  • Menu recommendations
  • Accurate money handling
  • Active listening
  • Time management
  • Relationship management
  • Table setting knowledge
  • Verbal and written communication
  • Stress management
  • Dish preparation

Languages

English
Elementary (A2)
Russian
Bilingual or Proficient (C2)
Ukrainian
Bilingual or Proficient (C2)
Polish
Advanced (C1)
Turkish
Beginner (A1)

Personal Information

Date of Birth: 12/31/90

Hobbies and Interests

  • My passion is the world of beauty and self-care, I know about home skin care.
  • My hobby is scrapbooking - making cards by hand, I make cards and fotoalbums for loved ones.
  • I like mountain trips and summer bike riding.

Trainings Courses Certificates

  • January 2024 - individual English course, Presto - foreign language school,
  • April 2024 - online secretary course and office administration course.
  • June 2024 - course Excel online

Timeline

Cashier

World Tasty Food
08.2024 - Current

Waitress

Pizzeria "Perugia"
03.2022 - 05.2024

Customer Service

China Town
09.2020 - 03.2022

Waitress

The Restaurant Stodola Gril and Steak
04.2019 - 08.2020

Room Cleaner

The Hotel Mercure Kasprowy
12.2016 - 03.2019

Cashier-seller, Administrator

Ewa, the Cosmetic Stores Chain
07.2015 - 12.2016

Corrector

Legal Journal "Accountant's Lawyer"
06.2013 - 07.2014

Specialist - Techniques of Cosmetic Services

Post-secondary School Cosinus

Specialist - Publishing And Editing

Dnipropetrovsk Oles Honchar National University
Alina Kharkivska