Summary
Overview
Work History
Education
Skills
Languages
Consent
Personal Information
Work Availability
Quote
Timeline
Hi, I’m

Alvin Phiri

Warsaw
Alvin Phiri

Summary

Results-oriented professional with over 3 years of experience as a Talent Acquisition Specialist, Customer Service Specialist, and Sales Specialist. Seeking a challenging role where I can leverage my diverse skill set to drive recruitment success, deliver exceptional customer service, and achieve sales targets. Committed to building strong relationships, exceeding expectations, and contributing to organizational growth Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

5
years of professional experience

Work History

Netone Telecommunications- Zimbabwe

Talent Acquisition Specialist
01.2022 - 02.2023

Job overview

  • Developed and executed recruitment strategies to attract top talent
  • Conducted thorough candidate screening and assessments to identify the best fit for positions
  • Utilized various sourcing methods, including job boards, social media, and networking events
  • Coordinated interviews, conducted reference checks, and extended job offers
  • Managed the onboarding process, ensuring a smooth transition for new hires
  • Maintained accurate candidate data in the ATS and generated recruitment reports.

Midic Enterprise - Zimbabwe

Customer Experience Specialist
02.2021 - 12.2021

Job overview

  • Provided exceptional customer service, resolving inquiries and complaints promptly and professionally
  • Communicated effectively with customers through various channels, including phone, email, and chat
  • Demonstrated empathy and active listening skills to understand and address customer needs
  • Consistently achieved high customer satisfaction ratings and exceeded performance targets.

Edgars - Zimbabwe

Junior Sales Intern
06.2018 - 05.2019

Job overview

  • Identified and pursued sales opportunities through prospecting and lead generation
  • Conducted consultative selling, understanding customer needs and recommending appropriate solutions
  • Built and nurtured relationships with clients through regular communication and follow-ups
  • Negotiated contracts, pricing, and terms to maximize sales revenue
  • Managed sales pipelines, tracked activities, and forecasted sales projections
  • Conducted product demonstrations and provided product knowledge to customers.

Education

National University Of Science & Technology

BA Honors in Marketing

University Overview

Skills

  • Business Forecasting
  • Recruitment Planning
  • Applicant Tracking Systems
  • Pipeline Maintenance
  • Complaint Resolution
  • Appointment Scheduling
  • Paperwork Processing
  • Data Collection
  • Providing Feedback
  • Client Requirements
  • Consultative Sales Techniques
  • Employee Timesheet Processing
  • Talent Management
  • Talent Acquisition Strategies

Languages

English
French

Consent

Consent
I hereby give consent for my personal data included in my application to be processed for the purposes of the recruitment process under the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) introduced into the Polish law with Data Protection Act of 10 May 2018 (Dz.U.2018 poz.1000 as amended) I acknowledge that I have the right at any time to view, to amend or correct and to request to erase my personal data.

Personal Information

Personal Information
Title: Recruitment | Customer Service | Sales Specialist
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

How many ideas have there been in the history of the human race that were unthinkable ten years before they appeared?
Fyodor Dostoevsky

Timeline

Talent Acquisition Specialist
Netone Telecommunications- Zimbabwe
01.2022 - 02.2023
Customer Experience Specialist
Midic Enterprise - Zimbabwe
02.2021 - 12.2021
Junior Sales Intern
Edgars - Zimbabwe
06.2018 - 05.2019
National University Of Science & Technology
BA Honors in Marketing

Similar Profiles

CREATE PROFILE
Alvin Phiri