Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Dsilva

Warsaw

Summary

Experienced coordinator with strong focus on team collaboration and achieving results. Skilled in project management, detail-oriented with exceptional communication, and problem-solving. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Known for flexibility with changing needs and reliability in delivering outcomes.

Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Prepared to make significant impact in dynamic environment.

Overview

7
7
years of professional experience

Work History

Senior Payments Coordinator

CBRE
01.2023 - Current

-Daily tasks include validating supplier payment proposals and employee expenses to be paid using Peoplesoft application and releasing payments via TRAX.
-Solely performing the approval tasks for Advisory and REI processes for EMEA which includes 20 countries.
-Collaborating with controllers to assist in query resolution.
-Been apart of transitions and helped streamline the process by creating the payment calendar, consolidating information shared during KT sessions, workload allocation.
-On a monthly basis Quality check for controllers and Management service review for Team leaders reports would be performed.
-Created SOP's for tasks performed also validated and updated pre existing SOP's.
-Handling operational calls with local finance teams from the countries in scope, monthly third party review calls etc.
-Coordinating along with my lead and IT on process improvements.
-On a weekly basis for Treasury we perform Cash budget forecasting report for UK payments.
-Scheduling refresher/improvement area sessions for an interactive session with controllers.
-Conducting KT sessions with back-up.

HR Operations Advisor

ICON Clinical Research India Private Limited
06.2022 - 09.2022

-Employee life cycle processes (hire, onboarding, job changes, personal data changes, probationary updates, background checks etc. Activities such as leave of absence via Workday.
-Document preparation (contracts, welcome emails, etc) . -Maintaining repository of all documents, important to & fro communication / correspondence.
-Making sure that all customer letters are issued with the appropriate guidelines and in-line with the terms and
conditions.

Human Resources Generalist

Barclays Shared Services
10.2018 - 05.2022

-Performed HR Operational activities in Shared Services which includes addressing Employee queries on payroll, tax, policies and processes. Employee Data Management and updating records using applications such as SAP, Siebel and Salesforce.
-Coordinated with employees, managers and HRBPs in various HR-related topics and resolved any issues that may arise.
-Handled complex cases independently and imparted training/assistance to new joiners.
-Cross trained in HR departments such as Learning and Development, Performance management, onboarding and Benefits.
-Collaborated with teams in order to resolve complex cases.

Credit Card Representative

Citibank
12.2017 - 08.2018

Assist in evaluating client financial needs to identify and off er new products and solutions
Achieve monthly individual/team-based established sales goals.

Education

Master of Arts - Management

Vistula University
Warsaw
09-2024

Bachelor of Arts - Commerce

Women's Christian College
India
05-2017

Skills

  • Multitasking and organization
  • Relationship building
  • Project coordination
  • Process improvement
  • Operations management
  • Attention to detail
  • Time management
  • Problem-solving
  • Team collaboration
  • Adaptability and flexibility
  • Verbal and written communication
  • Workflow management

Timeline

Senior Payments Coordinator

CBRE
01.2023 - Current

HR Operations Advisor

ICON Clinical Research India Private Limited
06.2022 - 09.2022

Human Resources Generalist

Barclays Shared Services
10.2018 - 05.2022

Credit Card Representative

Citibank
12.2017 - 08.2018

Master of Arts - Management

Vistula University

Bachelor of Arts - Commerce

Women's Christian College
Amanda Dsilva