Summary
Overview
Work History
Education
Skills
Timeline
Generic
Amanda Ndanga

Amanda Ndanga

Warsaw,14

Summary

Experienced in reviewing financial documents and digital records. Effective at directing, monitoring and inspiring team members to complete accurate and timely activities, investigations and reports. Talented in training employees, solving complex problems and making sound decisions. Meticulous team leader offering 5 years of experience. Versed in applicable audit processes and procedures.

Overview

9
9
years of professional experience

Work History

KYC & Anti-money Laundering Analyst

Royal Bank of Scotland
05.2022 - 08.2024
  • Strengthened AML controls by analyzing transactional data for patterns indicative of money laundering or terrorist financing.
  • Promoted a strong compliance culture within the organization by actively participating in 2 internal committees and working groups focused on AML-related initiatives.
  • Efficiently prioritized approximately 100 cases based on risk levels while adhering to tight deadlines for investigation completion and SAR filing requirements.
  • Played an instrumental role in onboarding new clients and ensured their documents were legitimate and up to date.
  • Mitigated financial risks by performing periodic reviews of existing clients' profiles to validate their continued compliance with established policies.

Cardholder Data Compliance Analyst

Barclays Bank, Trustwave
05.2021 - 05.2022
  • Evaluated clients' adherence to credit card data security and investigated the controls in place to protect client's data.
  • Mentored 10 junior analysts, helping them develop essential skills needed for success in the role through hands-on training sessions and ongoing support.
  • Participated in industry conferences and networking events, representing the company professionally and staying informed on emerging trends.
  • Collaborated with cross-functional teams to develop customized solutions for complex payment challenges, enhancing overall efficiency.
  • Monitored industry trends and regulatory changes to ensure compliance with relevant rules and maintain a competitive edge.
  • Prepared documentation and records for upcoming audits and inspections.
  • Assisted in the preparation of reports for senior management, outlining findings from investigations into suspected non-compliant activities.

Cabin Crew in Business Class

Emirates Airline
06.2015 - 02.2021
  • Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
  • Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
  • Followed company regulations and rules to promote safe environment for travelers and employees.
  • Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
  • Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.

Education

BBA - Business Management

Warsaw Management University
Poland
09.2023

Skills

Customer Needs Assessment

KPI Tracking

Forecasting and planning

Negotiation

Product Management

Decision-Making

Corporate finance

Business process improvement

Timeline

KYC & Anti-money Laundering Analyst

Royal Bank of Scotland
05.2022 - 08.2024

Cardholder Data Compliance Analyst

Barclays Bank, Trustwave
05.2021 - 05.2022

Cabin Crew in Business Class

Emirates Airline
06.2015 - 02.2021

BBA - Business Management

Warsaw Management University
Amanda Ndanga