Amour Jean-Irenee
Warsaw,14
Summary
I am a dedicated and results-driven professional with a strong track record of achievement across various industries. Known for my unwavering commitment to excellence, I have consistently demonstrated the ability to tackle challenges with determination and produce tangible, positive outcomes. With a passion for continuous learning and self-improvement, I have honed my skills and expertise, making me a valuable asset in any professional setting. My adaptability and problem-solving skills have allowed me to thrive in diverse roles, contributing to the success of teams and organizations. I am known for my strong work ethic and a collaborative mindset, which enables me to work effectively with colleagues and stakeholders, fostering a supportive and productive work environment. My ability to set and achieve ambitious goals, combined with a genuine enthusiasm for my work, has been a driving force behind my career accomplishments. I am proud of my journey and the valuable experiences I have gained along the way. I am committed to furthering my professional growth, embracing new challenges, and making a positive impact in any role I undertake. My career has been marked by a series of achievements, and I look forward to continuing this trajectory of success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Specialist
Kjust/Carfitbag.com
Krakow, Poland
06.2024 - 06.2025
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problem solving.
- Provided first-rate service to all customers and potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
- Increased sales revenue by developing and implementing strategic sales plans.
Bar/Pub Manager
Buszek Bar
Krakow, Poland
01.2024 - 03.2025
- Boosted employee retention rates through regular performance reviews, feedback sessions, and opportunities for professional development.
- Increased overall revenue through targeted marketing campaigns and promotional activities.
- Reduced waste costs by implementing effective inventory control measures and purchasing strategies.
- Promoted community engagement through partnerships with local businesses, sponsorship of sports teams, or hosting charity events.
- Attracted new clientele through targeted advertising campaigns, social media engagement, and creative marketing strategies.
- Created a positive work culture by fostering open communication channels between staff members.
- Enhanced pub atmosphere by organizing regular events, live music, and themed nights.
- Monitored social media platforms for customer feedback trends which helped make operational adjustments to improve guest experience.
- Maintained a clean, safe, and inviting environment for patrons through regular inspections and upkeep.
Translator/Interpreter
Freelancer
Krakow, Poland
03.2023 - 09.2024
- I am a freelance interpreter and translator fluent in French, English, and Ukrainian
- My expertise lies in facilitating seamless communication across these languages, both orally and in written form
- I offer my services independently, providing accurate and culturally sensitive interpretations and translations to meet clients' specific needs
- Translated documents from Ukrainian to French/English.
- Managed multiple projects simultaneously while maintaining strict deadlines and attention to detail.
- Improved readability of translated materials by employing advanced proofreading techniques and meticulous editing skills.
- Assisted non-native English-speaking colleagues with document editing, improving overall team productivity and communication quality.
- Assisted foreign language-speaking clients with inquiries.
- Collaborated with team to translate series of documents from English to other languages.
- Proofread, edited and improved documents of different sizes.
- Translated website content from other languages to English.
English and French Tutor
Buki.com
Lviv, Ukraine
12.2019 - 09.2023
- As an online French and English tutor, I provided personalized language instruction to students in a virtual learning environment
- My role involved creating engaging lesson plans, conducting one-on-one sessions, and offering constructive feedback to help students improve their language proficiency
- I tailored my teaching approach to accommodate individual learning styles and goals, fostering a productive and enriching learning experience for my students
Project and Logistics Manager
Fundacja Wolno Nam
Krakow, Poland
03.2022 - 07.2023
- As a Project and Logistics Manager for an NGO, I oversaw the planning and execution of various initiatives
- My role encompassed project coordination, logistics management, and ensuring the successful implementation of programs or campaigns
- I played a key part in optimizing resource allocation and workflow to support the organization's mission and objectives
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Strengthened relationships with key stakeholders, ensuring alignment of logistics operations with overall business goals.
Mobile Massage Therapist
Self Employed
Amsterdam, Netherlands
02.2022 - 01.2023
- As a mobile massage therapist, I provided professional massage services in the comfort of clients' homes or preferred locations
- My role involved delivering therapeutic massages, promoting relaxation, and alleviating tension and discomfort
- I prioritized client well-being and convenience, offering a personalized and mobile massage experience
- Built a loyal client base by consistently delivering high-quality massages that met or exceeded expectations.
- Expanded the client base by attending local events and offering on-site chair massages, showcasing the convenience and benefits of mobile massage therapy.
- Ensured a clean and hygienic environment by following strict sanitation protocols and maintaining equipment cleanliness.
- Promoted relaxation and stress relief for clients through specialized aromatherapy techniques incorporated into massage sessions.
- Maintained a high standard of professionalism, adhering to ethical guidelines for client privacy and confidentiality.
- Successfully promoted the mobile massage business through effective marketing strategies such as social media advertising and networking within the community.
- Enhanced client satisfaction by providing customized massage therapy sessions tailored to individual needs.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Maintained client treatment records and designed long-term care programs for return customers.
- Maintained accurate and up-to-date client records.
- Administered Swedish, deep tissue and sports massage techniques.
- Advised clients on areas such as posture, at-home exercises and stretches.
Call Center Operative
Everlast-Agency
Lviv, Ukraine
08.2021 - 02.2022
- As a call center operative for a blockchain company, I was responsible for handling customer inquiries and providing support related to blockchain technology and the company's services
- In this role, I effectively addressed customer concerns, offered technical assistance, and conveyed information about blockchain solutions, contributing to a positive customer experience and the company's success
Massage Therapist/Physio Intern
Zarpa Lviv
Lviv, Ukraine
01.2021 - 07.2021
- As an intern massage therapist and physiotherapist, I gained practical experience in the field of physical therapy
- My role included assisting licensed therapists in providing therapeutic massages and physiotherapy treatments to clients
- This internship allowed me to apply my knowledge and learn essential skills in a clinical setting, while working under the supervision of experienced professionals
Sports consultant
5ives Football Association
Cape Town, South Africa
02.2019 - 09.2019
- As a Sports Consultant at 5ives Football Association, I provided specialized guidance and support to athletes and teams within the organization
- My role involved offering insights on sports performance, strategy, and skill development, helping athletes and teams achieve their goals and excel in their respective disciplines
Consultant
Adidas Original
Cape Town, South Africa
12.2016 - 11.2018
- As a consultant at adidas Original, I provided expert advice and assistance to customers in matters related to adidas Original products
- My role involved offering in-depth product knowledge, helping customers make informed purchasing decisions, and delivering a premium customer service experience in alignment with the brand's values
Sales Representative
Triple 7
Cape Town, South Africa
08.2015 - 10.2016
- As a Sales Representative in a clothing store, I played a vital role in delivering exceptional customer service, assisting shoppers in finding the perfect attire, and maintaining the store's overall presentation
- My responsibilities included helping customers with their selections, handling transactions, and ensuring a positive shopping experience
Sales Manager
Sportsman warehouse
Cape Town, South Africa
02.2014 - 07.2015
- As a Sales Manager in a sports warehouse, I successfully led a team of sales associates, overseeing day-to-day operations and driving revenue growth
- My role involved implementing effective sales strategies, managing inventory, and ensuring exceptional customer service
- I played a key role in optimizing product offerings to meet customer demand and exceeded sales targets consistently
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
Education
Bachelor - Physiotherapy and Occupational Therapy
Lviv State University of Physical Culture
07.2022
Skills
- Microsoft Words
- Communication
- Excel
- Sales and Marketing
- Conflict Resolution
- Critical Thinking
- Project Management
- Multilingual Skills
- Problem solving
- Time management
- Client relations
- Sales expertise
- Cold calling
- Upselling and cross selling
- Sales training
- Team collaboration
- Sales presentations
- Fluent in French,English,Ukrainian
Websites
Languages
French
English
Ukrainian
Spanish
Personal Information
- Place of Birth: Lubumbashi Drc
- Date of Birth: 06/28/96
- Gender: Male
- Nationality: Congolese
- Driving License: A,B
- Marital Status: Single
Hobbies and Interests
- Football
- Reading
- Photography
- Traveling
diiferent types of sport, music, walking/hiking
I have a strong passion for sports, especially football, and enjoy staying active through various athletic activities. I also love hiking and long walks, as they allow me to explore nature and unwind. Additionally, music is a big part of my life, whether it's listening to different genres or discovering new artists.
Certification
- MTC - Manual Therapy Certified
- Certified Physical Therapy Aide
Timeline
Sales Specialist
Kjust/Carfitbag.com
06.2024 - 06.2025
Bar/Pub Manager
Buszek Bar
01.2024 - 03.2025
Translator/Interpreter
Freelancer
03.2023 - 09.2024
Project and Logistics Manager
Fundacja Wolno Nam
03.2022 - 07.2023
Mobile Massage Therapist
Self Employed
02.2022 - 01.2023
Call Center Operative
Everlast-Agency
08.2021 - 02.2022
Massage Therapist/Physio Intern
Zarpa Lviv
01.2021 - 07.2021
English and French Tutor
Buki.com
12.2019 - 09.2023
Sports consultant
5ives Football Association
02.2019 - 09.2019
Consultant
Adidas Original
12.2016 - 11.2018
Sales Representative
Triple 7
08.2015 - 10.2016
Sales Manager
Sportsman warehouse
02.2014 - 07.2015
Bachelor - Physiotherapy and Occupational Therapy
Lviv State University of Physical Culture