SMM & Receptionist
Fitness Center “Fight Baza
12.2019 - 01.2021
SMM main functions:
- Manage and oversee social media content
- Develop, implement and manage social media strategy
- Stay up to date with latest social media best practices and technologies
- Work as a copywriter, designer and content creator
- Collaborate with Marketing, Sales
Receptionist main functions:
- Provide exceptional customer service experience to all members, non-members and users of the facility
- Enrolling new members and assisting current members with their queries
- Greeting members and users of the gym as they come through reception
- Checking in members and verifying memberships
- Registering prospective members and guiding them to the correct person
- Providing information on classes and availability
- Handling questions about cancellation of membership
- Handling telephone enquiries, recording messages from incoming calls and transferring calls
- Undertake other duties, of a similar professional nature and commensurate with the role, at the request of the Fitness Centre Manager