Anastasiya Verkhovlyuk

• Managed and supervised a team of citation assistance professionals, ensuring efficient case redistribution and workflow management.
• Controlled citation and fine deadlines, closely monitoring court results and taking proactive measures.
• Provided comprehensive compliance services to commercial fleet companies, ensuring adherence to federal trucking regulations.
• Conducted onboarding processes for new clients, establishing strong client relationships and facilitating smooth transitions.
• Generated monthly reports to track compliance status, identify areas for improvement, and maintain transparency.
• Implemented FMCSA compliance strategies to assist clients in reducing violations, minimizing the likelihood of license suspension, and maintaining regulatory compliance.
• Initiated a new project, Federal Compliance Program (FCP), to enhance compliance support for commercial drivers.
• Assisted in resolving crashes and citations, reviewed inspections and investigations to identify and challenge invalid violations.
• Monitored the filing of DataQs Dismissed/Amended Cases, contacted courts, and provided assistance in reopening closed cases.
• Handled cases and maintained effective communication with Elite Clients, ensuring their satisfaction and addressing their specific needs.

• Collaborate with lenders to understand their lending criteria and requirements.
• Develop and maintain a comprehensive lender matrix, including key information such as lending terms, rates, loan programs, DCRS criteria, loan amounts, prepayment penalties, etc.
• Match borrower needs with suitable lenders from the matrix to ensure optimal financing solutions.
• Act as a liaison between lenders and clients, facilitating effective communication and collaboration.
• Identify and assess potential lending opportunities, analyzing financial data and evaluating lending parameters.
• Prepare and present reports on lending activities and performance metrics.
• Send loan scenarios to lenders based on their requirements and lender offerings.
• Cultivate and nurture relationships with lenders to ensure smooth and efficient loan processing.
• Manage and maintain lender parameters in LoanBase system.
• Stay updated on market trends and industry developments, utilizing HubSpot and Notion to organize and analyze relevant data.

• Assisted with citations by providing support in researching, organizing, and managing relevant information.
• Maintained direct contact with premium clients, ensuring effective communication and addressing their inquiries or concerns.
• Provided assistance in compliance reviews to ensure adherence to safety regulations and guidelines.
• Conducted searches for appropriate legal representatives and facilitated communications with clients.
• Supported the resolution of fines and citations by assisting in fine payments and related processes.

• Assisted with special projects and events, providing support in planning, organization, and execution.
• Conducted reports and reviews on news concerning political prisoners, relying on direct observations and monitoring of Kazakh mass media outlets.
• Arranged campaigns in Astana and Pavlodar, ensuring effective coordination and implementation.
• Prepared a comprehensive report on the outcome of the Observation Mission, based on gathered information and data analysis.
• Summarized and translated media reports on Human Rights in Eastern Europe, capturing key insights and developments.
• Engaged in communication with representatives of NGOs and politicians, fostering collaboration and relationship building.
• Contributed to the organization and participation in conferences focused on human rights and democracy in former Communist Bloc countries.
• Actively participated in defending Human Rights, particularly advocating for political prisoners and victims of political persecution in Kazakhstan.

Conducted client assessments and performed administrative work, assisting in the distribution of foodstuffs, drinks, and tobacco products through trade intermediaries. Responsible for making product orders based on client assessments.