Summary
Overview
Work History
Education
Skills
Certification
Language
Training
Timeline
Generic

Andrzej Wierzbicki-Pochitonow

Kraków

Summary

As a CP Specialist, I enhance processes and tools, focusing on RPA deployment and change management. Known for problem-solving, attention to detail, and driving innovation, I support business users and organize community events.

Throughout my career, I have implemented knowledge repositories, trained users, managed product ownership, and created effective communication materials. I am passionate about process improvements and simplifying operations.

Overview

13
13
years of professional experience
1
1
Certification

Work History

CP Specialist Deploy P2P

Shell
11.2021 - Current

Achievements:

- reduction of R&M cost of RPA by 60%,

- optimization and increased utilization of RPA products within the organization,

- contribution to achieve benefits of $12M (L1, L2) against an initial business case of $5M.

- improved RPA reporting and demand gathering

Activities:

- Deploy : Cooperation with IT, Design and Operation Teams. Supporting Business Users in assessing and creating a business case for new RPA solutions.

- Product Management – 13 RPA BOTs - monitoring utilization, and bug fixes, initiating improvements

- Knowledge Management - Built a Knowledge base for AI chatbot supporting end users

- Change Management - acting as a Change Agent for Share Drive/Home Drive Remediation; co-creating quarterly newsletter

- Community – co-organizing Digital Summit networking event for community across the company

System & Process Innovation Analyst

Shell
03.2018 - 10.2021

- Knowledge Management: designed and built a one-stop-shop for RTP knowledge repository – RTP Embedding HUB , implemented Modern Sharepoint Site and trained 500+ Users across organization – acting as FSO

- Deploy: FIT4 Tool – data migration, user training – acting as an Admin,

- Product Owner : monitoring utilization, and bugs fixes, coordinating knowledge base updates, initiating improvements

- Change and Engage/Comms - edited 100+ video materials for end user communication, community messages from GMs, LT, VP/EVP

- SAP User Access - SME, CP Global Approver for system access

Senior Procurement Analyst

Shell
11.2016 - 03.2018

Achievements : 70% reduction of overdue GR/SE leading to payment delays and PO/Invoice mismatch

- Process Expert - Query Resolution for CP end to end related queries - Buyers, CP Leads, Category Managers, AP, vendors; Improvement projects

- SME - SAP User Access focal point for end-users; Supporting ARIBA implementation, including 6 weeks hyper care in US for 200+ CP Users.

Customer Service Specialist

Capgemini
04.2015 - 10.2016
  • Member of P2P Service Desk - for customers located in UK, DE, and USA
  • Vendor Master Data Team Member
  • Providing Customer Service over the phone and via e-mail
  • Answering P2P process related queries
  • SAP reporting
  • IDocs monitoring - daily calls and reports
  • Procurement and Accounting support
  • Preparing data and reports
  • Work to tight deadlines in order to finalize client deliverables
  • Cooperation with Customer management - Germany, UK, USA
  • Cooperation with AP in India
  • Training for other Team Members
  • Preparing Desktop Procedures

Buyer

Capgemini
09.2012 - 04.2013
  • PR to PO process, communication with vendors, PO expediting, mismatch resolving

Education

Master's Degree - Tourism And Leisure

Academy of Physical Education
Krakow, Poland
01.2011

Skills

  • Robotic process automation management
  • Information management expertise
  • Process improvement
  • Operational analysis
  • Process optimization
  • Client engagement
  • Problem-solving skills
  • Analytical thinking
  • Organizational culture
  • Customer focus

Certification

Scrum Master (10.2024) – PSM

Certified Dietitian (04.2025)

Certified Sailing instructor

Language

Polish
Bilingual or Proficient (C2)
English
Advanced (C1)
German
Elementary (A2)

Training

Scrum Master (10.2024) – PSM I

Certified Dietitian (04.2025)

Certified Sailing instructor

Timeline

CP Specialist Deploy P2P

Shell
11.2021 - Current

System & Process Innovation Analyst

Shell
03.2018 - 10.2021

Senior Procurement Analyst

Shell
11.2016 - 03.2018

Customer Service Specialist

Capgemini
04.2015 - 10.2016

Buyer

Capgemini
09.2012 - 04.2013

Master's Degree - Tourism And Leisure

Academy of Physical Education
Andrzej Wierzbicki-Pochitonow