
Senior Data Scientist with 8+ years of experience and 4 years in leading AI-powered product development and implementing innovative solutions across various industries. Expertise in customer experience technology and Generative AI. Proven track record of strategic planning, team leadership, and delivering high-impact projects. Proficient in providing thought leadership, conducting in-depth research, and offering actionable business insights.
• Leadership & Strategy: Directed a multidisciplinary team of 7 AI specialists, successfully delivering high-impact projects across education and recruitment sectors.
• Technical Innovation: Pioneered the application of state-of-the-art NLP and ML algorithms, such as deep neural networks and generative models.
• Customer Experience Technology: Led initiatives in enhancing customer support systems using advanced AI technologies.
• Collaborated with clients to develop customized architectural solutions, meeting their unique needs and preferences.
• Developed comprehensive project documentation, including site plans, elevations, sections, and details for clear communication of design intent.
• Frameworks: GPT, RAG, Llama, ChromaDb.
• Leadership & Strategy: Spearheaded strategic planning and execution for AI projects, enhancing team performance and project outcomes.
• End-to-End Development: Contributed to all project lifecycle phases, including needs assessment, data analytics, modeling, and deployment.
• Collaborated with cross-functional teams to develop high-quality software products within tight deadlines.
• Contributed to the successful completion of multiple projects by providing strong leadership and expert technical guidance.
• CPaaS Solutions: Implemented deep learning techniques for Named Entity Recognition (NER) and Natural Language Understanding (NLU).
• Frameworks: Python, Keras, Sentence Transformers, RNN, Rasa.
• Leadership & Strategy: Led a team of data scientists, coordinating project timelines and deliverables to meet strategic business goals.
• Optimization: Developed and refined models for drug price optimization, driving user engagement.
• Business Acumen: Translated complex business requirements into actionable machine learning initiatives.
• Customer Support: Improved customer interaction automation through AI-driven solutions.
• Frameworks: Python, Sklearn, GCP, BigQuery, AirFlow, Keras, Tensorflow, Numpy, Pandas, Matplotlib, Seaborn.
• AI Leadership: Designed and deployed dialogue systems, mentoring an AI-focused team.
• NLP Solutions: Built high-quality natural language classifiers for customer interaction automation.
• Predictive Modeling: Developed predictive models for NER, increasing F1 score up to 85% for NER
• Designed experiments to validate hypotheses, leading to valuable insights into customer behavior patterns.
• Managed a team of junior data scientists, fostering talent development and consistent project success.
• Frameworks: Python, Keras, TensorFlow, NLP, Predictive Modeling, Data Strategy.