Summary
Overview
Work History
Education
Skills
Timeline
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Aneta Lipka

Portsmouth

Summary

Responsible and enthusiastic worker. Demonstrated strengths in multi-area environment. Resourceful professional and collaborative team player. Detail-oriented professional with top skills in customer relations, problem-solving and recordkeeping. Talented in addressing different service and product problems with thorough and positive style. Ready to help with focus on finding creative solutions to conflicts and complaints.

Overview

10
10
years of professional experience
4
4
years of post-secondary education

Work History

Healthcare Support Worker

NHS Solent
07.2023 - Current
  • Kept accurate records for patients files and handled related paperwork.
  • Developed and implemented individualized care plans to meet individual needs of each client.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Monitored clients' overall health and well-being and noted significant changes.

Healthcare Assistant

Weyspring Park Nursing Home
04.2020 - 07.2023
  • Provided personalised care and support to vulnerable individuals, helping them retain maximum independence.
  • Built caring, supportive relationships with residents, enhancing daily life through personalised care.
  • Maintained up-to-date patient records to enable care continuity between support providers.
  • Supported service user engagement in socialisation activities, promoting independence and positive wellbeing.

Administrative Assistant

Embedded Software G.Szpetkowski
08.2018 - 04.2020
  • Displayed strong customer service skills with professional telephone manner to resolve customer enquiries.
  • Maintained office files in both electronic and hard copies.
  • Improved office efficiency by managing client correspondence, record tracking and data communications.

Health Care Assistant

Rosemary Park Nursing Home
12.2017 - 09.2018
  • Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
  • Aided service users in everyday activities, such as washing and dressing, ensuring constant safety and effective care.

Administration Clerk

County Office in Olsztyn
02.2014 - 05.2017
  • Managed office supply inventory, performing stocktake duties and ordering additional supplies.
  • Supported staff members with collating metrics and other information for reports and presentations.
  • Photocopied, laminated and bound documents with efficiency and attention to detail to support staff members with preparation for meetings and presentations.
  • Managed clerical needs of employees, including administrative support, file management and stationery supplies.

Education

Bachelor of Arts - Journalism and Social Communication

Warmia and Mazury University
Olsztyn, Warmia-Masuria
10.2004 - 05.2008

No Degree - Funcionall Skills in English

NHS Solent
NHS Solent Education Department
02.2024

Level 2 Certificate - Creating Start-up Buisness

Bridgwater & Taunton College
Bridgwater, SOM
01.2023

Skills

  • Team player
  • Office supply management
  • External communications
  • Customer relations
  • Customer service
  • Back office operations
  • Multitasking and prioritisation
  • Customer service orientation
  • Strong interpersonal skills

Timeline

Healthcare Support Worker

NHS Solent
07.2023 - Current

Healthcare Assistant

Weyspring Park Nursing Home
04.2020 - 07.2023

Administrative Assistant

Embedded Software G.Szpetkowski
08.2018 - 04.2020

Health Care Assistant

Rosemary Park Nursing Home
12.2017 - 09.2018

Administration Clerk

County Office in Olsztyn
02.2014 - 05.2017

Bachelor of Arts - Journalism and Social Communication

Warmia and Mazury University
10.2004 - 05.2008

No Degree - Funcionall Skills in English

NHS Solent

Level 2 Certificate - Creating Start-up Buisness

Bridgwater & Taunton College

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Aneta Lipka