Aneta Morawik

Key Responsibilities

• Program management: Manage global travel, expense, and corporate card programs across North America and EMEA.

• Supplier relationships: Lead service reviews and partner with Sourcing on RFPs and preferred hotel strategy.

• Continuous improvement: Analyze program performance and traveler feedback to identify improvements.

Selected Achievements and Initiatives

• EMEA TMC selection: Evaluated travel data, suppliers, booking tools, and pricing, helping complete the RFP within a tight deadline and achieve an on-time go-live.

• Policy redesign: Updated the global T&E policy and local addenda, clarifying expense rules, sustainable and bleisure travel, hotel caps, and travel classes while strengthening compliance and duty of care.

• Cost savings: Recommended a Hotel Price Assurance configuration change, eliminating monthly fees and saving approximately $50K annually.

• Service improvements: Analysed traveler surveys to identify service inconsistencies across countries, enhancing team KPIs.

• Process simplification: Integrated Air Price Assurance into TMC agreement, streamlining contract management and automating invoice processing.

• Unused ticket management: Established UATP accounts and enhanced TMC processes to improve ticket credit utilization.

• Airfare savings: Enabled Lufthansa Group loyalty point redemption, generating significant savings in EMEA.

• Rebate threshold achieved: Directed Uber spend through the company account by coordinating communications, approvals, incentives, and issue resolution, increasing adoption and achieving the rebate threshold

Concurrent assignment alongside the Supplier Risk Management Leader role

• EMEA rebranding: Partnered with the EMEA Senior Communications Manager to roll out consistent branding across signage, marketing materials, and corporate collateral. Worked with the US Brand team to coordinate design approvals and training for EMEA teams.

Supplier and process management: Managed EBIX and centralized insurance compliance program for approximately 200 facilities across the US, Canada, and Mexico.

Compliance: Conducted monthly reviews; implemented changes to policies and insurance requirements to ensure regulatory adherence.

Team leadership: Led and developed six specialists, coordinating resolution of insurance issues with internal stakeholders and vendors to enhance service delivery.

Process improvement: Initiated automation and standardised email templates, enhancing Power BI management reporting for improved data analysis.

Managed global travel program and supplier relationships during interim assignment covering colleague’s absence.

Account management: Managed UK and Scandinavian accounts, delivering pre- and post-sales support to enhance client satisfaction.

Sales growth: Achieved sales targets through renewals, upselling, and cross-selling; secured a new client via an existing client referral.

Sales and customer operations: Supported US secondary fiber sales, order management, customer issue resolution, SAP processes, and reporting.