A highly experienced procurement leader with a deep understanding of change management, service implementation, and stakeholder engagement. Proven track record in managing global procurement initiatives and driving successful outcomes by leveraging strategic relationships. Skilled in aligning teams, managing risks, and ensuring quality delivery in a fast-paced, dynamic environment. Strong ability to make informed decisions, promote adherence to governance models, and manage multiple priorities effectively.
Overview
18
18
years of professional experience
Work History
Vendor Risk Management and TRM
UBS Business Solution India Private Limited
10.2020 - Current
• Collaborate with the Global Procurement Head of Change and Innovation, as well as Procurement Service Process and Product Owners, to oversee the execution of procurement initiatives.
• Direct programme responsibilities, ensuring optimal task allocation and use of individual skills across the team.
• Oversee risk management and track dependencies, ensuring transparent reporting of progress to all stakeholders.
• Ensure delivery commitments on cost, quality, and timelines are met by priority market teams.
• Promote and enforce adherence to project governance models and defined standards for processes such as risk logs, change control, and resource management.
• Adopt and implement Global Procurement Change Governance and HSBC Change Framework principles in all initiatives.
• Build and maintain strong, sustainable relationships with internal and external stakeholders to expedite procurement goals.
• Leverage stakeholder synergies to achieve successful outcomes across teams and markets.
• Apply change management techniques to navigate competing priorities and complex challenges with resilience and flexibility.
• Communicate complex, technical information in a compelling way to ensure clarity and buy-in from key stakeholders.
Supplier Risk Management
Deloitte Touche Tohmatsu India LLP
01.2020 - 07.2020
Solves complex problems and takes a new perspective using existing solutions
Complete Strategic and Reputational Risk reviews for due diligence and ongoing monitoring reports
Ensure assessments and remediation plans are progressing through process and meeting our Service Level Agreements
Changing outsourcing behavior to reduce risk as supplier risk approaches defined trigger levels
Leveraging holistic third party risk reporting as another tool in the management of third party performance
Provide support to Citi businesses for the execution of third-party risk management activities, including
Document and implement standard operating procedures
Create review plans to effectively monitor business line controls
Contribute to the development and maintenance of the third party risk management database
Provide support to TPRA office and SMEs in various areas to ensure risk management process is effective
Support sourcing managers in conducting and validating vendor risk assessments
Day-to-day management of risk activities for the TPRM office
Project Management
Tech Mahindra Private Limited
08.2014 - 06.2019
Responsible for the project management throughout the entire project life cycle, including project initiation, project delivery, business liaison, stakeholder management, post implementation review and project handover
Identified resource requirement, assigned responsibilities and coordinated directly and indirectly with project staff to ensure successful completion of project
Create a plan with task, dates and resources, manage project risks, project issues, senior and executive management communication (inform and escalate)
Use of project management methodologies to record and report on many project metrics, such as budget, actual efforts and cost, benefit and project status
Involved in contract management- Setting up SLAs, Cost, Schedules and Applications
Annual quote creation and milestones setting
Conducting regular impact analysis in order to access the consequences of the project deliverables
Project staffing/resource management, ensure smoothness of daily operations
Ensure high quality results, adherence to standards and best practices
Hold fortnightly internal and external meetings on progress
Single point of contact for all communications between customer and company
Work with the client to ensure issues are responded to, prioritized, and resolved
Supporting management in defining KPIs and other metrics to measure the project health
Preparation and presentation of dashboards as per business requirement
Develop metrics used to determine inefficiencies and areas for improvement across the projects
Change Request Management & tracking till closure
Prepared process documentations
Managed weekly & monthly conference calls with the clients, presented data & action plan for the entire process in an effective manner
Project Coordinator
Wipro Ltd
01.2007 - 12.2013
Assist with various Third Party Risk Management program initiatives working closely with the Third Party Risk Management Leads
Promote effective teamwork and manage the resolution of interpersonal issues
Support People Management related initiatives
Play a role in performance management by either delegating or actually writing appraisals, giving personal feedback on project team members
Support the development and management of the project/application's business case
Manage the project estimating activity
Lead the onsite assessment, providing the overall IT Risk expertise
Develop project plan and execution approach
Creating project documentation and updating for any amendment done with version control