Anisha Raj
Warsaw
Summary
Skilled software development professional with approximately 7 years of experience in design, development, and maintenance of BPM applications using PEGA PRPC (7.x, 8.x). Experienced in Agile/Scrum methodologies, release management, and end-to-end application lifecycle delivery. Currently holding a valid EU Blue Card, with easy eligibility and flexibility to relocate to other EU countries
https://www.linkedin.com/in/anisha-raj-96753b133
Overview
7
7
years of professional experience
1
1
Certification
Work History
IT Manager
Procter & Gamble
Warsaw
09.2022 - Current
- Led end‑to‑end delivery of enterprise applications as IT Manager, Technical Project Manager, and Scrum Master.
- Served as Technical Lead for multiple applications, including re‑platforming from PEGA to Microsoft Power Platform.
- Designed and maintained Application Engineering Diagrams (AED) and Technical Integration Diagrams (TID) to define system architecture and integration flows.
- Managed solution development, release management, and production operations to ensure system stability and performance.
- Applied Agile/Scrum, Design Thinking, and CI/CD practices to deliver high‑quality business solutions.
- Collaborated with vendors, business stakeholders, and key users to translate requirements into scalable technical solutions.
- Managed and mentored direct reportee, supporting career development, performance, and impact planning, while delivering solutions across Order Management, Manual Orders, and Claims.
Senior PEGA Developer
Cognizant Technology Solutions
Chennai
03.2022 - 08.2022
- Designed and developed PEGA BPM applications (PRPC 8.6) to enhance customer service solutions in banking domain.
- Collaborated with a global team of 10 developers to deliver scalable workflow solutions on time and within project scope.
- Translated business requirements into technical solutions by working closely with Business Analysts and onsite teams.
- Built and configured UI/UX components using Sections, Dynamic Layouts, Controls, Data Transforms, and Activities.
- Conducted code reviews to uphold application quality in alignment with corporate UI/UX and development standards.
- Troubleshot application issues using Tracer, Clipboard, Live UI, and log analysis tools for timely resolution.
- Participated in Agile/SCRUM environment, contributing to sprint planning, reviews, refinements, and retrospectives, while supporting technical design documentation and test case creation.
PEGA Developer
Tata Consultancy Services
Chennai
05.2019 - 03.2022
- Designed and developed PEGA BPM applications across telecom domains, including customer lifecycle management, debt collection, marketing, sales, and event management.
- Delivered high-quality solutions in Agile/SCRUM environment, actively participating in all ceremonies, managing tasks independently, and contributing to technical design documentation and CI/CD deployments via Azure DevOps to support continuous integration.
- Built end-to-end workflows using case types, flow rules, routing, decision rules, and data transforms to meet business requirements and improve process efficiency.
- Developed and integrated services using REST and SOAP connectors, enabling seamless system integration.
- Implemented UI/UX components using Harness, Section rules, Layouts, Skins, and Styles to enhance user experience.
- Collaborated with business analysts, onsite teams, and global developers to translate requirements into scalable technical solutions, ensuring alignment with project objectives.
- Troubleshot application issues using Tracer, Clipboard, SMA, and log analysis tools to ensure timely defect resolution.
Education
Bachelor of Computer Science Engineering -
Anna University
Chennai, India03-2019
Skills
- Pega development
- BPM Tool
- Azure
- Azure DevOps
- SQL
- Oracle
- JAVA Basic
- C
- HTML
- Microsoft Team Foundation Server (TFS)
- Ticketing Systems
- BMC Remedy
- Service Now
- Rally
- Microsoft Office
Certification
- Pega Certified Senior System Architect (CSSA) v7.4
- Pega Certified System Architect (CSA) v7.2
- SAFe® 6 Agilist
- ITIL® Foundation Certification
Honours And Awards
- “Power of You” Award – Procter & Gamble
- Fresco Play Miles Award – Tata Consultancy Services
- Best Team Award – Tata Consultancy Services
- On the Spot Award (2020, 2022) – Tata Consultancy Services
Timeline
IT Manager
Procter & Gamble
09.2022 - Current
Senior PEGA Developer
Cognizant Technology Solutions
03.2022 - 08.2022
PEGA Developer
Tata Consultancy Services
05.2019 - 03.2022
Bachelor of Computer Science Engineering -
Anna University