Anna Egeman
Kozieglowy,24
Summary
A seasoned professional from Polish Power Exchange (TGE), I excel in team collaboration and problem-solving, ensuring high-quality product delivery and customer satisfaction. My expertise includes managing cross-functional teams, enhancing system reliability, and driving continuous improvement with a friendly, positive attitude.
Overview
21
21
years of professional experience
Work History
Senior Expert at EU Day-Ahead Market Support Team
Polish Power Exchange (TGE)
03.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
- Proactively identified risks associated with project timelines or deliverables, implementing mitigation strategies when necessary.
- Collaborated with cross-functional teams to develop high-quality products that met customer needs.
- Negotiated with vendors to secure tools and services, enhancing team productivity and product quality.
- Prioritized bug fixes and enhancements based on user impact, maintaining high levels of customer satisfaction.
- Coordinated beta testing programs to gather user feedback, refining product features before general release.
- Facilitated cross-functional team meetings to address bottlenecks, improving overall project communication and execution.
- Mentored local personnel on best practices and protocols to maximize productivity.
- Facilitated communication between development teams and stakeholders, ensuring clear understanding of requirements and expectations.
- Maintained test environment stability by conducting regular maintenance and system upgrades, ensuring accurate testing results.
- Customized testing environments to closely replicate user conditions, providing more accurate test results.
- Improved product reliability, conducting stress and load tests to gauge performance under extreme conditions.
- Facilitated user acceptance testing with real-world scenarios, ensuring software met all client expectations.
- Recommended architectural improvements, design solutions, and integration solutions.
Head of EU Day-Ahead Market Support Team
Polish Power Exchange (TGE)
04.2021 - 06.2022
- Managed and motivated employees to be productive and engaged in work.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
IT Systems Specialist and Business Analyst
Polish Power Exchange (TGE)
01.2014 - 06.2022
- Developed comprehensive documentation outlining system architecture, functionality, and troubleshooting procedures.
- Identified and resolved technical issues quickly, minimizing disruptions to operations and maintaining high service levels.
- Designed custom applications as needed, improving workflow efficiency and overall productivity within the organization.
- Modeled system usage patterns to determine training protocols and educational material guidelines.
- Established backup protocols for critical data, reducing the risk of loss due to hardware failure or other unforeseen events.
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Collaborated with cross-functional teams to develop customized solutions for unique business needs.
- Reduced downtime with proactive maintenance and routine system checks.
- Diagnosed and executed resolution for network and server issues.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Collaborated with stakeholders to identify business needs and data sources.
IT Systems Administrator, IT Specialist
Info GT Sp. Z O.o.
08.2003 - 01.2014
- Coordinated data backup strategies, safeguarding critical business information from loss or damage due to unforeseen events.
- Developed comprehensive documentation for IT processes and procedures, facilitating knowledge transfer amongst team members.
- Reduced downtime by proactively identifying potential issues and resolving them before they escalated.
- Implemented effective monitoring solutions to track system performance metrics, enabling proactive issue resolution.
- Enhanced system performance by optimizing server configurations and implementing regular maintenance routines.
- Performed software installations and upgrades to UNIX or Windows operating systems.
- Administered, supported, and monitored databases by proactively resolving database issues and maintaining servers.
Education
Postgraduate Studies - Business Analyst
SGH Warsaw School of Economics
Warsaw, Poland03-2014
Master of Science - Computer Systems Networking And Telecommunications
Czestochowa University of Technology
Częstochowa, Poland09-2003
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
Yoga, squash, canioning
Yoga, squash, canionning
Languages
Polish
Native language
English
Upper intermediate
B2
French
Elementary
A2
Timeline
Senior Expert at EU Day-Ahead Market Support Team
Polish Power Exchange (TGE)
03.2022 - Current
Head of EU Day-Ahead Market Support Team
Polish Power Exchange (TGE)
04.2021 - 06.2022
IT Systems Specialist and Business Analyst
Polish Power Exchange (TGE)
01.2014 - 06.2022
IT Systems Administrator, IT Specialist
Info GT Sp. Z O.o.
08.2003 - 01.2014
Postgraduate Studies - Business Analyst
SGH Warsaw School of Economics
Master of Science - Computer Systems Networking And Telecommunications
Czestochowa University of Technology
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