Anna Adamkiewicz
Halinów, Prusa 2
Summary
An interpersonal relationships appreciative specialist with many years of experience in sales, marketing and running improvement projects in the area of website service, sales, billing and booking systems.
I am looking for a new way of development and a place where human and teamwork are valued.
Overview
8
8
years of professional experience
Work History
Senior Internal Systems Specialist
Dr Irena Eris SA
Warsaw
04.2020 - Current
- Creating projects from scratch in terms of functionality in several areas in order to increase sales and improve the quality of use.
- Successful completion of key projects which resulted in the improvement of the sales and reservation system in the franchisee network.
- Analysis customers needs in terms of system functionality.
- Looking for new solutions and close cooperation between company departments and external clients.
- Making improvements based on program analysis including customer feedback and demands.
- Keeping documentation of entrusting projects.
- Administration of the LSI Manager/ POS system headquarters for 26 franchise and own premises
- Creating a training system and new implementations at all management levels (on-line and stationary).
- Friendly and efficient service to customers, handling challenging situations
Trade Marketing Specialist
Kosmetyczne Instytuty Dr Irena Eris
Warsaw
03.2020 - 09.2022
- Forecasting marketing trends based on previous data to adjust campaigns and maximize sales.
- Studying demographic data to determine optimal targets, competitor offerings and tactics for persuasion.
- Creating customer research surveys from all areas of cooperation
- Collaboration with product development team to effectively modernize and update promotions.
- Informing supervisors and company leaders on markets and regional sales needs to best meet customer needs and maximize revenue.
- Creating customized marketing materials tailored to the target group.
- Helping develop opportunities of seasonal programs and marketing programs to achieve retail needs and maximize sell-through.
Concept Store Deputy Manager
Kosmetyczne Instytuty Dr Irena Eris
Warsaw
09.2017 - 03.2020
- Management team of employees, overseeing hiring, training and professional growth of employees.
- Leading projects and analyzing data to identify opportunities for improvement.
- Developing and maintained courteous and effective working relationships.
- Participating in team-building activities to enhance working relationships.
- Using coordination and planning skills to achieve results according to schedule.
Education
Master - Physical Education
Akademia Wychowania Fizycznego Józefa Piłsudskiego
Warsaw06.2009
Skills
- Customer positive relationships creator
- Enthusiast of exploring customer needs
- Involvement in entrusted tasks
- The ability to anticipate the consequences of the introduced changes
- Open approach to the world with a broad perspective
- Project management using Jira and Ms Project
- Open approach to the world with a broad perspective
Hobbies
My passion is sport, incl. vaulting, mountain trips, skiing. I'm eager for new experiences. Passive relaxation means to me sauna and good belles-lettres book. I can't imagine my life without cooking and making modifications to traditional recipes.
Languages
Polish
Native language
English
Upper intermediate
B2
Spanish
Beginner
A1
Timeline
Senior Internal Systems Specialist
Dr Irena Eris SA
04.2020 - Current
Trade Marketing Specialist
Kosmetyczne Instytuty Dr Irena Eris
03.2020 - 09.2022
Concept Store Deputy Manager
Kosmetyczne Instytuty Dr Irena Eris
09.2017 - 03.2020
Master - Physical Education
Akademia Wychowania Fizycznego Józefa Piłsudskiego
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