Anna Bodenszac
Włocławek
Summary
I only included my last two jobs in my CV, neither these nor the previous ones had anything to do with IT. However, I have always worked in customer service and most often these were positions where I was responsible for the correct work of either myself or others. I don't give up easily and I learn fast and I think that everyone can only when if they want to.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Consultant
Great Call Sp. Zo.o.
03.2023 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Selling credit products like credit cards, consolidations of other banks loans, cash loans
- Completing applications for credit products while on-line with the client.
Agent - Agency Agreement
Lagardere Travel Retail
08.2020 - 12.2022
- Running a café in accordance with the standards of the So Coffee! chain.
- Cafe customer service.
- Full responsibility to ensure the daily functioning of the café.
Education
Bachelor of Science - Information Technology
PANS - State Academy of Applied Sciences
Włocławek02.2026
No Degree - English
PUZ - State Vocational University
Włocławek06.2020
Master's Degree - Social Prevention And Resocialization
Warsaw University
Warsaw, Poland01.2005
Skills
- Problem-Solving
- Client Engagement
- Data Analytics
- Client Relationships
- MS Office
- Analytical Thinking
Languages
Polish
Native language
English
Advanced
C1
German
Elementary
A2
Additional Information
C++
Power BI
Java Script
Windows
SQL
Certification
- CCNA - Cisco Certified Network Associate
RODO
I agree to the processing of personal data provided in this document for realising the recruitment process pursuant to the Personal Data Protection Act of 10 May 2018 (Journal of Laws 2018, item 1000) and in agreement with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
Timeline
Consultant
Great Call Sp. Zo.o.
03.2023 - Current
Agent - Agency Agreement
Lagardere Travel Retail
08.2020 - 12.2022
Bachelor of Science - Information Technology
PANS - State Academy of Applied Sciences
No Degree - English
PUZ - State Vocational University
Master's Degree - Social Prevention And Resocialization
Warsaw University
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