Anna Dedio

- Coordinate client training sessions across the EMEA region, ensuring seamless delivery and high satisfaction. Coordinate training for 50+ corporate clients annually, manage a pool of 10+ international instructors
- Collaborate closely with the sales team during pre-sales and post-sales stages to prepare training quotes, analyse learning needs, partner on key projects, and attend client meetings.
- Manage training session schedules and instructor resource allocation to optimize delivery efficiency.
- Provide end-to-end customer support for training processes, including troubleshooting technical/logistical issues, assisting with registration, and offering professional guidance.
- Track and reconcile training delivery costs and invoices in alignment with the department budget.

- Administer Learning Management System (LMS) by ensuring accurate data entry, course configuration, and user management to support effective training outcomes.

- Oversee preparation and distribution of training materials, certificates, and post-course resources to enhance learner engagement and knowledge retention.

- Organise on-site training sessions at the company headquarters, managing venue logistics, catering, facilities, and the preparation of training materials

- End-to-End Training Coordination – employee training
- Onboarding Training Management
- Event & Logistics Management
- Vendor & Supplier Management