ANNA GÓRECKA
Dobra,10
Summary
Significant experience in the banking industry, finances as well as proven leadership experience. A strong ability to pay attention to details, prioritize and multitask, strong analytical skills, sales skills and customer service skills . Ambitious and result driven sales manager.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Branch Manager
Bank Pekao S.A.
08.2019 - Current
- responsible for quality in the branch: supervision providing high quality customer service in accordance with the applicable procedures and standards at the bank;
- taking care of key clients;
- making sure that the branch meets its goals and objectives in a timely fashion;
- organizing marketing sales support actions;
- growing a bank's number of new customers;
- maintaining good relationships with customers and employees;
- coordinating the processes by excellent knowledge of processes and procedures;
Mortgage Branch Manager
Alior Bank S.A.
01.2019 - 07.2019
Branch Manager
Raiffeisen Polbank
02.2018 - 12.2018
Branch Manager
Citi
02.2014 - 12.2017
Team Sales Manager
Citi
04.2013 - 01.2014
Sales Support Supervisor
Citi
10.2012 - 03.2013
Mortgage Banking Expert
Citi
05.2010 - 09.2012
Banking Expert
Citi
05.2008 - 04.2010
Telephone Sales Banking Officer
Citi
09.2007 - 02.2008
Education
Ph.D. - Economics
University of Szczecin
09.2013
Master Degree - Informatics And Econometrics
University of Szczecin
09.2008
No Degree - Erasmus Grant
Lappeenranta University of Technology
12.2006
Skills
- Branch Operations Management
- Customer Service
- Customer Relationships
- Excellent time management skills
- Excellent work ethic
- Attention to Detail
- Coaching and Mentoring
Hobbies
snowboarding, board games, squash
Languages
Polish
Native language
English
Advanced
C1
Spanish
Elementary (A2)
German
Intermediate (B1)
Certification
First Certificate in EnglishFirst Certificate in English
University of Cambridge, 2001
Zertifikat DeutschZertifikat Deutsch
Goethe-Institut e.V.Goethe-Institut e.V.Issued, 2003
Zentrale MittelstufenprufungZentrale Mittelstufenprufung
Goethe-Institut e.V.Goethe-Institut e.V.Issued, 2004
Timeline
Branch Manager
Bank Pekao S.A.
08.2019 - Current
Mortgage Branch Manager
Alior Bank S.A.
01.2019 - 07.2019
Branch Manager
Raiffeisen Polbank
02.2018 - 12.2018
Branch Manager
Citi
02.2014 - 12.2017
Team Sales Manager
Citi
04.2013 - 01.2014
Sales Support Supervisor
Citi
10.2012 - 03.2013
Mortgage Banking Expert
Citi
05.2010 - 09.2012
Banking Expert
Citi
05.2008 - 04.2010
Telephone Sales Banking Officer
Citi
09.2007 - 02.2008
Ph.D. - Economics
University of Szczecin
Master Degree - Informatics And Econometrics
University of Szczecin
No Degree - Erasmus Grant
Lappeenranta University of Technology
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