Summary
Overview
Work History
Skills
Timeline
Generic

Anna Guzik

Kamieńsk

Summary

Result-oriented professional, with over 18 years of experience in sales. Highly organized, with ability to communicate confidently at all levels. With reputation for providing high quality, many initiatives and a great desire to contribute to the continuous success.

Overview

9
9
years of professional experience

Work History

Insurance Agent

EPRO Polska
10.2023 - Current
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.
  • Processing invoices and payments

KYC Analyst, KYC Case Manager

HSBC Polska Service Delivery
08.2022 - 02.2023
  • Performed periodic reviews and reports on merchants to comply with rules, regulations and KYC requirements.
  • Reviewed new prospect KYC documents to meet requirements and determine business model risk.
  • Analyzed and investigated clients to conduct detailed customer due diligence and enhanced due diligence review.
  • Supported KYC processes for prospective and existing customers.
  • Maintained up-to-date knowledge of industry best practices, sharing insights with colleagues to enhance organizational performance.
  • Prepared high-risk reviews with results and recommendations for customer onboarding, closure and retention.

Teacher, Coordinator, Owner

Kursy Językowe Globe
09.2015 - 04.2021
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Evaluated student progress regularly through formative assessments, adjusting instruction as needed to maximize learning outcomes.
  • Created safe and inclusive work environment of respect to promote positive teaching experience for teacher and assistance with diverse backgrounds.
  • Cooperated with state administration units to obtain EU subsidies
  • Built cooperation large companies
  • Took part in tenders
  • Negotiated contracts
  • Processing invoices and payments
  • Built a strong brand in the field of business translations

Skills

  • Negotiation skills
  • Strategic planning
  • B driving licence
  • Interpersonal Communication
  • Time Management
  • Depandability
  • Empathy

Timeline

Insurance Agent

EPRO Polska
10.2023 - Current

KYC Analyst, KYC Case Manager

HSBC Polska Service Delivery
08.2022 - 02.2023

Teacher, Coordinator, Owner

Kursy Językowe Globe
09.2015 - 04.2021

Similar Profiles

CREATE PROFILE
Anna Guzik