Anna Mikitchuk
Warszawa
Summary
Hi! I'm an Atlassian Administrator, and have been working in this direction for 8 years. In my experience, I have worked both as an administrator and as a manager of teams.
In August 2024, I had to take a break from my professional activities to legalize myself in Europe (Poland). Now I can return to work with great joy and no longer have any obstacles.
Overview
9
9
years of professional experience
Work History
System Analyst
Digital Turbine
12.2023 - 08.2024
- Cleaning and unifying the system.
- Creating automation using Automation and Power Scripts for Jira.
- Testing the system after updating (Data Center version)
- Work in a completely international team.
- Working with user requests (In order not to duplicate similar information, you can read a more detailed description in my experience in earlier positions in the companies capital.com and currency.com)
System Analyst Team Lead
Currency.com
11.2021 - 10.2023
- Managing the System Analyst team.
- Deploying Atlassian from scratch for companies of all sizes.
- Ensuring the security of Atlassian products: connecting SAML SSO, creating Policies for different types of devices and operating systems, integration with a data Backup system, Creation of extensive security scheme rules to ensure privacy.
- Solving large and complex problems in the Atlassian stack.
- Atlassian platform integration with various products: Zendesk, HiBob, Okta, Gitlab, Profitco, Ivy, InVision, Jenkins, Slack, Zapier, TestRail, Email this issue, BigPciture, EazyBi, Tempo and others.
- Maintaining and optimizing product budgets.
Atlassian Administrator Team Lead
Capital.com
04.2021 - 10.2023
- Manage and customize Atlassian platforms including Jira, Confluence, Service Management, Access and others for companies of various sizes.
- Ensuring the security of Atlassian products: connecting SSO, creating policies for different types of devices and operating systems, integration with a data backup system
- I have experience in data migration and merging several Jira systems into a single one.
- Managed the Atlassian admin team.
- Managing a Atlassian team: balancing tasks, one-on-one meetings, annual performance reviews, solving issues, building employee development plans, setting and working with goals.
- Training of employees without experience to obtain the international certificate Jira Administration for Cloud (ACP-120).
- Atlassian platform integration with various products: Zendesk, HiBob, Okta, Gitlab, Profitco, Ivy, InVision, Jenkins, Slack, Zapier, TestRail, Email this issue, BigPciture, EazyBi, Tempo and others.
- Create and edit knowledge database and user guideline
Atlassian Administrator
Currency.com
04.2021 - 11.2021
- Administer projects
- create and configure new projects and spaces
- work with stakeholders to customize the JIRA projects and workflows, issue types, and screens
- access management
- jira users support
- user guides creation
- crafting custom JQL queries
- manage project permissions, security schemes ensuring sensitive data
- manage workflows-scheme, workflow transitions and statuses
- create and manage custom fields, field configurations, field schemes, and field context
- Administer Atlassian Instance (Cloud & Data Center)
- manage add-ons and plugins (testing, installation, upgrading, setting up)
- create integrations and automation rules (Automation & Script Runner)
- manage users, groups, licence, domain access
- manage and configuration Atlassian Access
- create notification rule
- create and edit knowledge database
Atlassian Administrator Team Lead
SolbegSoft
10.2018 - 02.2020
System Administrator | Atlassian Administrator
Fingers Media
09.2016 - 10.2018
Software maintenance specialist
PatioPlus
06.2015 - 08.2016
Education
Commercial business -
College of Business And Law
Belarus05.2015
Skills
- Atlassian
- Jira
- Confluence
- Service Management
- Atlassian Access
- JQL
- Atlassian Automation
- Scrum
- Customer Support
- Jira Service Desk
- SIL
Languages
English
Russian
Ukrainian
Personal Information
- Date of Birth: 07/13/96
- Nationality: Belarusian
Timeline
System Analyst
Digital Turbine
12.2023 - 08.2024
System Analyst Team Lead
Currency.com
11.2021 - 10.2023
Atlassian Administrator Team Lead
Capital.com
04.2021 - 10.2023
Atlassian Administrator
Currency.com
04.2021 - 11.2021
Atlassian Administrator Team Lead
SolbegSoft
10.2018 - 02.2020
System Administrator | Atlassian Administrator
Fingers Media
09.2016 - 10.2018
Software maintenance specialist
PatioPlus
06.2015 - 08.2016
Commercial business -
College of Business And Law
Similar Profiles
Fathiah AbdulFathiah Abdul
Senior Yield Manager (Senior Sales Operations) at Digital TurbineSenior Yield Manager (Senior Sales Operations) at Digital Turbine
Happiness RugumamuHappiness Rugumamu
Technical Project Manager at Digital TurbineTechnical Project Manager at Digital Turbine
Miranda LeeMiranda Lee
Senior Strategic Operations Specialist at Digital TurbineSenior Strategic Operations Specialist at Digital Turbine