ANNA OSMULSKA
Employee Lifecycle Specialist
Łódź
Profil zawodowy
Delivery-oriented HR Operations Specialist with experience in managing end-to-end employee lifecycle processes and coordinating cross-functional initiatives in a global shared services environment. Strong in ServiceNow case management, Workday operations, process documentation, and stakeholder management. Combines operational excellence with a process improvement mindset and growing project coordination experience. Recognized for taking ownership beyond role scope—bringing structure to complex environments, aligning stakeholders, and driving continuous improvement initiatives.
Podsumowanie
9
9
years of professional experience
Doświadczenie
Employee Lifecycle Specialist
Takeda SCE
11.2022 - Current
- Manage complex employee lifecycle cases for the U.S. and Canada market using ServiceNow, ensuring SLA compliance and high-quality delivery
- Coordinated HR projects and transitions, tracking progress, timelines and stakeholder alignment
- Supported change management activities, including communication and adoption of new HR processes/tools
- Act as a key point of contact for HR stakeholders, ensuring clear communication and end-to-end case resolution
- Execute and validate HR transactions in Workday with strong focus on data accuracy and compliance
- Create and maintain SOPs and process documentation to improve standardization and operational consistency
- Support HR projects and transitions, ensuring smooth execution and stakeholder alignment
- Identify process improvement opportunities and contribute to continuous improvement initiatives
- Collaborate with HR, Payroll, Benefits and TA teams to enhance employee experience
- Provided guidance and training to team members on HR processes and systems
Process Engineer
TERG S.A.
09.2021 - 10.2022
- Managed and optimized logistics processes across multiple locations
- Created process maps and documentation to support operational improvements
- Worked with SQL Server and Excel to support reporting and data analysis
- Collaborated with IT and operations teams to resolve workflow issues and improve efficiency
Production Engineer Intern
ABB Sp. z o.o.
07.2018 - 08.2021
- Supported production process optimization and implementation of new products
- Created and maintained work instructions and process documentation
- Analyzed BOMs using SAP and Teamcenter
- Supported Excel-based reporting and data updates
Customer Advisor
Ikano Bank
11.2016 - 11.2018
- Delivered high-quality customer service and stakeholder communication
- Maintained documentation and supported operational processes
Wykształcenie
MSc - Management & Production Engineering
Lodz University of Technology, International Faculty of Engineering
Lodz, PolandBSc - Management & Production Engineering
Lodz University of Technology
Lodz, PolandErasmus Exchange - Industrial Engineering & Management
ISEC Coimbra
Coimbra, PortugalUmiejętności
- Employee Lifecycle Management
- Delivery Operations
- Process Excellence
- Process Improvement
- Lean Management
- Change Support
- Communication (leading with empathy)
- ServiceNow
- Workday Operations
- Data Accuracy and Compliance
- Employee training
- Relationship-building
- Public speaking
- MS Excel
- Project Management
- HR Data Analysis
- Supply chain management
- Business process improvement
- Logistics management
Languages
Polish
Proficient
C2
English
Advanced
C1
Zainteresowania
- Running - certified running trainer and long distance runner
- Horse-riding
Oś czasu
Employee Lifecycle Specialist
Takeda SCE
11.2022 - Current
Process Engineer
TERG S.A.
09.2021 - 10.2022
Production Engineer Intern
ABB Sp. z o.o.
07.2018 - 08.2021
Customer Advisor
Ikano Bank
11.2016 - 11.2018
MSc - Management & Production Engineering
Lodz University of Technology, International Faculty of Engineering
BSc - Management & Production Engineering
Lodz University of Technology
Erasmus Exchange - Industrial Engineering & Management
ISEC Coimbra