Anna Podgurnaya
Summary
Motivated Business Analyst with 1+ year of experience in Business Analysis and 3+ years of experience in IT sphere (gamedev production).
Demonstrated ability to collaborate with cross-functional teams to identify business needs, gather requirements, and translate them into actionable solutions, use different analytical tools and techniques.
Excellent communication skills, combined with a keen attention to detail, to ensure accurate documentation and effective stakeholder engagement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Business Analyst Junior
Aterise
04.2023 - Current
- Taking part in commercial projects.
- Analyzing and evaluating the current business processes a company has and identifying areas of improvement and modelling business processes.
- Gathering, validating and documenting business requirements.
- Creating functional specifications for solutions.
- Simplifying information and interpreting technical jargon so it is easily understood by the whole team.
- Writing user stories.
- Creating UML diagrams (draw.io, MIRO), wireframes (Figma).
Internship as Business Analyst
Andersen
01.2023 - 04.2023
- Taking part in a pet project.
- Gathering, validating and documenting business requirements.
- Creating functional specifications for further implementation.
- Writing user stories.
- Creating UML diagrams (draw.io, MIRO), wireframes (Figma).
Support Manager in Gamedev
Easybrain
05.2020 - 03.2022
- Answered tickets and emails and provided help to the app's users.
- Overviewed and answered reviews in stores.
- Coordinated communication between users and developers.
- Manage and uphold the troubleshooting escalation process.
- Inform users of all new information related to product, procedures, and features.
- Assess support statistics and prepare detailed reports on the findings.
Education
Business Analysis in IT Basic
Belhard IT Academy
Minsk2022
Business Analysis in IT Professional
Belhard IT Academy
Minsk2022
Management of Hotel And Restaurant Business
Belarus State Economic University (BSEU)
Minsk07.2019
Skills
- Modelling business processes
- Writing User Stories and Use Cases
- Creating UML diagrams (Miro, drawio)
- Creating wireframes, prototypes (Figma)
- Working with Jira, Confluence
- Working with Word, Excel
Languages
Russian
Native language
English
Advanced
C1
Spanish
Upper intermediate
B2
Certification
Due to my experience in gamedev production i completed the following courses on devtodev portal:
- Mobile Game Marketing: https://www.devtodev.com/education/online-course/certificate/n5wa0al_slW9pa-2PGn0_A/
- Ad Monetization: https://www.devtodev.com/education/online-course/certificate/k58a0al_slW9paewNWb09w/
- App Store Optimization: https://www.devtodev.com/education/online-course/certificate/k4ga0al_slW6paazOm30_A/
Timeline
Business Analyst Junior
Aterise
04.2023 - Current
Internship as Business Analyst
Andersen
01.2023 - 04.2023
Support Manager in Gamedev
Easybrain
05.2020 - 03.2022
Business Analysis in IT Basic
Belhard IT Academy
Business Analysis in IT Professional
Belhard IT Academy
Management of Hotel And Restaurant Business
Belarus State Economic University (BSEU)
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