Continuous Learning
Anna Rudko
Program Manager
Pasym
Summary
Senior IT & Project Leader | SAP & Oracle | Digital Transformation | Operational Improvement
10+ years of experience driving IT operations, complex programs, and process optimization across Oracle, SAP, Knowledge Management, and Customer Experience. Proven ability to lead high-performing teams, deliver scalable solutions, and implement continuous improvement initiatives that enhance efficiency and business outcomes.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
Work History
Sr Staff Technical Program Manager
GE Vernova
Elbląg
06.2023 - Current
- Successfully delivered multiple releases within ERP initiatives across regions (40+ countries) as part of Oracle ERP Simplification Program, ensuring global alignment and standardization
- Translated complex business and project requirements into actionable, measurable ERP project plans, managing end-to-end delivery across multiple workstreams
- Proactively identified, assessed, and mitigated project risks by implementing robust project plans, risk registers, and lessons learned frameworks
- Collaborated closely with technical, finance, and functional stakeholders to drive cross-functional alignment and ensure successful project outcomes
- Provided clear executive-level communication, delivering accurate project status reporting, progress tracking, and key milestone updates to senior leadership
- Fostered a culture of continuous learning by providing ongoing mentorship opportunities for team members seeking professional growth.
Senior Technical Project Manager Ops Support
GE
Elblag
05.2021 - 05.2023
- Led process standardization (3+ processes) and operational analysis within the ERP+ Operational Support framework, ensuring consistency, efficiency, and compliance across operations
- Drove Lean / Kaizen initiatives to streamline operational processes, improve performance, and support continuous improvement objectives
- Managed the ERP+ Operations Bubble Assignment program (15+ projects), optimizing workload distribution, resource utilization, and operational capacity planning
- Served as Local Team Lead for the PowerMax team in Poland, coordinating daily operations, driving team performance, and supporting capability and career development
PowerMax Mission Team Member
GE
Elblag
01.2019 - 04.2021
- Managed PowerMax system services, ensuring operational stability, high service availability and quality, and timely incident resolution in line with SLA and ITSM standards
- Led post-go-live incident resolution for SAP HR and GRC ARM, improving system performance, service reliability, and end-user satisfaction
- Owned Continuous Improvement, Kaizen, and Problem Management processes, reducing recurring issues and continuously enhancing service quality and operational efficiency
- Served as Local Team Lead for the PowerMax team in Poland, coordinating daily operations, driving team performance, and supporting team development
SAP PowerMax COE Digital Training specialist
GE
Elbląg
12.2015 - 12.2018
- Served as Project Manager for PowerMax Academy, AskAmy, and Enterprise Portal initiatives, supporting end-to-end project planning, progress tracking, and stakeholder management, ensuring smooth and successful project launches
- Provided operational support for SAP HR and GRC ARM, including user training, post-implementation enhancements, and process optimization to improve system adoption and performance
- Supported SAP PowerMax global deployments by coordinating User Acceptance Testing (UAT), delivering training sessions, and executing user readiness and change enablement activities
- Coordinated ServiceNow Subject Matter Experts (SMEs), prepared management reports, improved knowledge sharing processes, and oversaw issue resolution and continuous service improvement to ehnance user experience
SAP PowerMax Business Operational Support
Alstom Sp z o.o.
Elblag
12.2011 - 11.2015
- Designed and delivered global and local SAP training programs for SAP HR and GRC ARM, including the creation of end-to-end training documentation and user learning materials
- Provided functional support for SAP HR and GRC ARM users, increasing system adoption, improving user experience, and reducing incident resolution time
- Supported GRC 10.0 implementation through system configuration, functional testing, process design, and end-user training delivery
- Managed the Key User Community (1000+ users), facilitating knowledge sharing sessions, strengthening operational alignment, and ensuring process consistency
- Coordinated training activities across multiple international deployments (50+ countries), ensuring on-time delivery and effective execution of global training programs
SAP Poland Depl Project Assistant & Training Coord
Alstom Sp z o.o.
Elbląg
05.2009 - 11.2011
- Supported Poland SAP PowerMax implementation project as part of Alstom’s global business transformation program, ensuring alignment with global delivery standards
- Oversaw project documentation governance, ensuring compliance with global PMO standards, transparency, and full control over implementation lifecycle
- Coordinated collaboration between local and global teams, enabling smooth execution across all project phases and workstreams
- Led local training process for key users and end users, ensuring operational readiness, optimal resource utilization, on-time delivery, and high participant engagement
- Managed development and quality of SAP training materials, ensuring consistency, accuracy, and alignment with business processes and SAP system design
Education
Bachelor of Arts - Education/Pedagogics
Elblag University of Humanities and Economics
Elblag 10.2004 - 06.2007
Master - Economics/Project Management
University of Business And Administration
Gdynia 10.2017 - 06.2020
Skills
- Excellent interpersonal and communication skills
Interests
Yoga & Outdoor Activities
Cafts (Knitting & Sewing)
Timeline
Sr Staff Technical Program Manager
GE Vernova
06.2023 - Current
Senior Technical Project Manager Ops Support
GE
05.2021 - 05.2023
PowerMax Mission Team Member
GE
01.2019 - 04.2021
Master - Economics/Project Management
University of Business And Administration
10.2017 - 06.2020
SAP PowerMax COE Digital Training specialist
GE
12.2015 - 12.2018
SAP PowerMax Business Operational Support
Alstom Sp z o.o.
12.2011 - 11.2015
SAP Poland Depl Project Assistant & Training Coord
Alstom Sp z o.o.
05.2009 - 11.2011
Bachelor of Arts - Education/Pedagogics
Elblag University of Humanities and Economics
10.2004 - 06.2007