Anna Strawa
IT Manager
Summary
Dynamic and team-oriented Engagement Manager and IT Project Manager with 15 years of extensive experience in project and team management, risk mitigation, and project leadership. Adept at driving high-quality work and delivering successful outcomes in complex, multicultural, and multilingual environments. Detail-oriented and innovative, with a strong focus on maintaining organization and continuously identifying opportunities for process improvements.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
6
6
Certifications
Work History
Engagement Manager & IT Project Manager
Lingaro
Lublin
7 2022 - Current
- Manages customer relationship serving as contact for key stakeholders and sponsors of individual engagements
- Oversees delivery of engagements i.e
- Project and services ensuring that contractual obligations (SoW, MSA) are met within expected financial performance KPIs
- Manages, within matrix structures, people from CCs assigned to engagements towards
- Follows standards and responsibilities imposed by Delivery Excellence project/service success
- Acts as Project Manager in selected projects depending on scale, complexity and business importance
- Managing international projects in worldwide dispersed teams
- Managing multicultural and multilingual projects and team
- Responsible for end-to-end project delivery: communication from developer to the top management of worldwide corporations.
Delivery Manager
Lingaro
Lublin
07.2022 - 12.2022
- Oversee daily activities of the delivery team and provide direction and guidance as needed
- Plan, manage, and facilitate the entire delivery from initiation through to handover to Customer operations
- Align communications, resources, and plans with customer counterparts
- Delivery reporting including status, progress, and updates to key internal and external stakeholders.
Competence Center Manager- Project and Product Delivery / IT Project Manager
Billennium/Roche Contractor
02.2018 - 06.2022
- Competence Center Manager: Managing a team of 70+ Project Managers, Scrum Masters & Product Owners
- Responsible for Competence Center growth
- Assist with interviewing and selection of new hires and trainees to join the Competence Center
- Assist in strategic decision-making for growth and competence direction
- Develop employee career paths, helping people with trainings and certifications
- Manage performance and appraisal process for team members, maximizing performance
- Ensure competence and resource development aligned with Customer demand and Professional Services priorities
- Assist and technically supervise new services and projects cost estimation and effort
- IT Project Manager: Managing international projects in worldwide dispersed teams
- Managing multicultural and multilingual projects and team
- Responsible for end-to-end project delivery: communication from developer to the top management of worldwide corporations
- Building work schedules for projects
- Monitoring project status and keeping planned realization deadlines
- Handling project management systems and processes
- Data collecting and reporting
- Preparing project documentation
- Developing new strategies to increase efficiency and effectiveness of duties.
Project Manager & Program Manager
Raiffeisen Polbank
12.2012 - 01.2018
- Project managing related to coordination of projects
- Contact with suppliers and project teams
- Building work schedules for projects
- Monitoring project status and keeping planned realization deadlines
- Handling project management systems and processes
- Data collecting and reporting
- Preparing project documentation
- Controlling project costs and budget
- Developing new strategies to increase efficiency and effectiveness of duties.
Business Analyst
Groupon Sp. z.o.o
02.2012 - 11.2012
- Formulate ways for businesses to improve based on previous research
- Identify problems within a business using data modeling techniques
- Sales analysis: evaluation of the effectiveness of sales
- Building and developing a pool of clients
- Supporting internal strategic projects.
Office Assistant
Bank Danych o Inżynierach
08.2011 - 10.2011
- Providing administrative, secretarial, and clerical support to maintain an efficient office environment
- Updating and maintaining databases such as mailing lists, contact lists, and client information
- Coordinating and organizing appointments and meetings
- Assisting in conducting recruitment, including: Developing a pool of qualified candidates
- Researching and recommending new sources for candidate recruiting
- Building networks to find qualified candidates
- Preparing and posting positions to appropriate Internet sources
- Improving the company website recruiting page to assist in recruiting
- Using social and professional networking sites to identify and source candidates
- Verifying candidates' backgrounds by contacting references.
Training Manager, Project Administration Specialist
Instytut Rozwoju Zasobów Ludzkich
04.2009 - 08.2011
- Managing the process of training
- Consulting training programs
- Adapting schedule to the needs of beneficiaries
- Coordinating, supervising, and accounting work of trainers
- Preparing project documentation
- Maintaining databases of project attendees.
Education
Management -
University of Warsaw
10.2009 - 05.2014
Skills
ITIL
Waterfall Methodology
Agile methodologies
Risk mitigation planning
Analytical skills
Critical thinking
gSuite
Communication Skills
Time management
Team Leadership
SCRUM
ServiceNow
Certification
Professional Scrum Master II, 12/01/20
Languages
English
Italian
Timeline
Delivery Manager
Lingaro
07.2022 - 12.2022
Competence Center Manager- Project and Product Delivery / IT Project Manager
Billennium/Roche Contractor
02.2018 - 06.2022
Project Manager & Program Manager
Raiffeisen Polbank
12.2012 - 01.2018
Business Analyst
Groupon Sp. z.o.o
02.2012 - 11.2012
Office Assistant
Bank Danych o Inżynierach
08.2011 - 10.2011
Management -
University of Warsaw
10.2009 - 05.2014
Training Manager, Project Administration Specialist
Instytut Rozwoju Zasobów Ludzkich
04.2009 - 08.2011
Engagement Manager & IT Project Manager
Lingaro
7 2022 - Current
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