Annalissa Sibanda
Krakow, Poland
Summary
Finance and Accounting graduate with experience in transaction processing, financial reconciliation and payment processing. Skilled in transaction verification, Microsoft Excel, internal controls and regulatory compliance, with academic knowledge of AML, KYC and SWIFT messaging standards.
Overview
2
2
Languages
6
6
years of professional experience
Work history
Credit controller
Sterling Outsourcing
Kraków, Poland
2024.09 - Current
- Process accounts receivable transactions while ensuring accuracy, compliance and adherence to internal procedures.
- Verify financial transactions, reconcile customer accounts and investigate payment discrepancies through detailed analysis.
- Review financial documentation and maintain accurate customer account records in accordance with internal controls.
- Collaborate with internal stakeholders to resolve transaction-related queries and support timely completion of operational activities.
- Identify and escalate account issues while supporting risk and control procedures to minimise operational risk.
English Tutor
Preply
, USA (Remote)
2023.06 - Current
- Deliver personalised English lessons to international professionals.
- Manage multiple client schedules while maintaining accurate records.
- Demonstrate excellent written and verbal communication skills.
Software Game Tester
Lionbridge
Warsaw, Poland
2023.07 - 2023.11
- Verified software functionality and data accuracy.
- Documented issues using Jira and collaborated with cross-functional teams.
- Maintained high accuracy while meeting project deadlines.
Customer service representative
Fire Prevetion Zimbabwe
Bulawayo, Zimbabwe
2020.12 - 2022.02
- Supported customer accounts and payment-related enquiries.
- Maintained accurate account records and documentation.
- Used Microsoft Excel and internal systems to support daily operations.
Education
Bachelor of Arts - Finance and Accounting
Vistula University
Warsaw,Poland /2022 - /2025
Skills
- Transaction Processing
- Transaction Verification
- Documentation Review
- Financial Reconciliation
- Microsoft Excel (Advanced)
- Internal Controls
- Regulatory Compliance
- Risk & Controls
- Data Analysis
- Attention to Detail
- Stakeholder Collaboration
- Problem Solving
- AML & KYC (Academic Knowledge)
Languages
English
Native
French
Beginner
Timeline
Credit controller
Sterling Outsourcing
2024.09 - Current
Software Game Tester
Lionbridge
2023.07 - 2023.11
English Tutor
Preply
2023.06 - Current
Customer service representative
Fire Prevetion Zimbabwe
2020.12 - 2022.02
Bachelor of Arts - Finance and Accounting
Vistula University
/2022 - /2025