Summary
Overview
Work History
Education
Skills
Timeline
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Anna Maria Szewczyk

Olawa,02

Summary

Friendly retail professional with successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities. Proficient in use of POS software.

Overview

4
4
years of professional experience

Work History

Retail Sales Employee

KOTI-SPORT Adrian Kotlarz
11.2023 - Current
  • Maintained compliance with company policies and procedures while consistently meeting or exceeding performance metrics.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Handled cash transactions accurately, maintaining proper cash handling procedures at all times.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction ratings.

Waitress

Alegria Spolka Z Ograniczona Odpowiedzialnoscia
02.2023 - 12.2023
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Upsold appetizers, drinks and desserts to increase restaurant profits.

Horse Riding Instructor

JKS "W Siodle" Olawa
07.2020 - 06.2023
  • Conducted classes and workshops for students on special topics of interest.
  • Organized successful horse shows, fostering a fun and competitive environment for riders to showcase their abilities.
  • Managed stable operations efficiently, ensuring proper care for horses while maintaining a clean work environment.
  • Improved student confidence and riding skills through personalized instruction and feedback.
  • Evaluated rider performance regularly, adjusting lesson plans as needed for optimal results.
  • Advised clients on proper horse care practices such as grooming techniques, nutrition management, and exercise routines.

Education

Bachelor of Science - Finance And Accounting

DSW University of Lower Silesia
Wroclaw, Poland
2026

Skills

  • Engaging with Diverse Customers
  • Cash Handling
  • Teamwork and Collaboration
  • Promotional events support
  • Customer Service
  • Computer Proficiency and Microsoft Office
  • Cash Register Operation
  • Patience and Empathy
  • Adaptable and Flexible

Timeline

Retail Sales Employee

KOTI-SPORT Adrian Kotlarz
11.2023 - Current

Waitress

Alegria Spolka Z Ograniczona Odpowiedzialnoscia
02.2023 - 12.2023

Horse Riding Instructor

JKS "W Siodle" Olawa
07.2020 - 06.2023

Bachelor of Science - Finance And Accounting

DSW University of Lower Silesia

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Anna Maria Szewczyk