April Interino Garcia
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Sales Coordinator / Customer Service
M/s Al Qabandi and Partner Sea Freight
01.2023 - 08.2024
- Identify the correct type and number of required equipment
- Provide Freight solution to the customer
- Develop relation with the customer
- Handle freight enquiries, quotations and coordination with local and international clients
- Provide support for the sales, to quote client and Follow on business awarded and lost business
- P&L monitoring and Job invoicing
- Support client for any claim, payment issues or pending shipment
- Manage shipment from origin to destination to ensure customers’ satisfaction
- Coordinate with multiple stakeholders internally
- Negotiate rates with carriers, agents, offices and service providers
- Achieve the overall freight numbers for the customers assigned
- Report any failure to the line manager and ensure client is updated on time manner
- Capability to handle freight forwarding operations & customer service independently without supervision
- Maintaining daily and regular reports
- Ensure improvement in on time delivery performance of the tradelines serviced by Al Qabandi
- Ensure Cargo wise adoption & milestone status update integrity is 100%
- Monitor & manage liner relations on a station level for a better buying power and lead negotiation of Ad hoc or contracted rates to provide more competitive rates to customers
- Coordinate with regional pricing desk for RFQs, projects & tenders whenever required.
Tele Sales Executive
M/s Maraya Digital
04.2022 - 12.2022
- Calling existing and potential customers to persuade them to purchase company products and services
- Accurately recording details of customers’ purchase orders
- Processing all customer purchases accordingly
- Generating promising leads for the outside sales team to pursue
- Managing customer accounts by ensuring that existing customers remain satisfied with company products and services
- Developing and sustaining solid relationships with customers to encourage repeat business
- Using sales scripts proffered by the company to drive sales and respond to customer rejections
- Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
Procurement Officer
M/s Dr. Mood Café
02.2022 - 04.2022
- Overseeing and supervising employees and all activities of the purchasing department
- Preparing plans for the purchase of equipment, services, and supplies
- Following and enforcing the company's procurement policies and procedures
- Reviewing, comparing, analyzing, and approving products and services to be purchased
- Managing inventories and maintaining accurate purchase and pricing records
- Maintaining and updating supplier information such as qualifications, delivery times, product ranges, etc
- Maintaining good supplier relations and negotiating contracts
- Researching and evaluating prospective suppliers
- Preparing budgets, cost analyses, and reports.
Administration / Procurement Officer
M/s Al Batateel Trading
10.2019 - 01.2022
- Search products in different countries according to the company requirements
- Communicate with the sales team to discuss the import item
- Registration of the product in Ministry of Public Health Office (Qatar)
- Feasibility Study (Outlets, Pricing)
- Coordinate with shipping lines to receive freight rates (sea or air)
- Preparation of comparison sheet of freight rates
- Branding and labeling
- Coordinating with Finance for the process of payment (SI, PO customs Fee)
- Tracking of order abroad
- Ensuring shipment documents to be submitted on time
- Answering incoming calls; taking messages and re-directing calls as required
- General office management such as procurement of stationary etc
- Arranging both internal and external events
- Dealing with email enquiries
- Taking minutes of meeting
- Diary management and arranging appointments, booking meeting rooms and conference facilities
- Data entry administration support to Sales Representatives, and Senior Management.
Corporate Sales
M/s Al Batateel Trading
04.2019 - 10.2019
- Sales figures, Product listings etc
- Tracking budget expenses
- Vendor Relationships
- Hire and Train Sales staff/ merchandiser
- Conduct meeting with the clients
- Keep track of communication with clients
- Seeking new sales opportunity through cold calling and other social media platform
- Direct reporting to the management (sales report, after sales report, trend in the market etc.
Retail Sales Executive
M/s INGLOT (APPAREL Qatar)
01.2017 - 01.2019
- Apparel Qatar Brands; LCC Waikiki, BHPC, Levi’s, Aldo, Nine west, Charles and Keith, etc
- Serves customers by helping them to select products
- Drives sales through engagement of customers, suggestive selling, and sharing product knowledge
- Greets and receives customers in a welcoming manner
- Directs customers by escorting them to racks and counters
- Provides outstanding customer service
- Documents sales by creating or updating customer profile records
- Dealing with customer’s queries and complaints
- Manages financial transactions
- Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards
- (POS)
- Alerts management of potential security issues
- Assists with inventory, including receiving and stocking merchandise
- Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest
- Monitoring of nearly expire items
- Performing the FIFA
- Price Tagging
- Preparing Schedule of sales staff
- Weekly reporting to the management.
Education
Bachelor of Science in Business Administration - undefined
National College of Business and Arts
01.2009
Skills
- Coaching skills
- Customer Communication
- Proposal Development
- Sales Reporting
- Prospecting skills
- Administration
- Sales Strategies
- Sales expertise
- Cold calling expertise
- Purchasing International / local
- Organizational
Qid
28860818232
Sponsorship
Company sponsorship (transferrable)
Abilitiesandskills
- Communication skills
- Document control and management
- Equipment handling
- Customer service skills (front office and aftersales)
- Research skills
- Public speaking
- Presentations
- Enhanced sustainability
- Participating in a global market effectively
- Collaborating skills
- Able to lead teams
Personal Information
- Title: Administration / Procurement officer
- Date of Birth: 04/16/88
- Nationality: Filipino
- Marital Status: Married
Timeline
Sales Coordinator / Customer Service
M/s Al Qabandi and Partner Sea Freight
01.2023 - 08.2024
Tele Sales Executive
M/s Maraya Digital
04.2022 - 12.2022
Procurement Officer
M/s Dr. Mood Café
02.2022 - 04.2022
Administration / Procurement Officer
M/s Al Batateel Trading
10.2019 - 01.2022
Corporate Sales
M/s Al Batateel Trading
04.2019 - 10.2019
Retail Sales Executive
M/s INGLOT (APPAREL Qatar)
01.2017 - 01.2019
Bachelor of Science in Business Administration - undefined
National College of Business and Arts
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