Summary
Overview
Work History
Education
Skills
LANGUAGES
Certification
Timeline
Generic

Arnaud BAHENDA

TORUŃ

Summary

I am highly focused and reliable with readiness in accepting responsibility. I am able to work in a team and/or work on my own initiative. I am willing to learn new skills. I am also trustworthy, hardworking and able to cope with routine tasks. My belief is not just getting a job but doing it diligently and with great passion. My personal motto is to do my best.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Junior Sales Consultant

MTN Rwanda
05.2018 - 08.2019
  • Maintained up to date knowledge of products and services.
  • Participated in sales meetings and presentations to gain knowledge and insight.
  • Handled customer calls and responded to queries about services,product malfunctions, promotions, and billing.
  • Analyzed customer feedback and identified areas for improvement.
  • Conducted market research to assess customer needs and preferences.
  • I was nominated as best employee of the month 3 times.

Production Worker at

DK SUNGSHIN
01.2022 - 07.2022

I was working in the Production department and i was in charge charge of:


  • Checking welded gaskets and arranging them by their size and type.
  • Replacing negative gaskets and preparing them to be welded again then prepare the positive one's to be packed for sell.


Working in DK Sungshin helped me to gain the experience of working in a foreign community, working in shifts, time management, technical skill and being flexible.

Content Review Analyst Fluent French

Majorel
09.2022 - 09.2023

Multifaceted Content Review with experience of writing, editing and researching broad range of content. Knowledgeable in online content design, project coordination and configuration management. Recognized for mentoring staff in best practices of writing, grammar and style.

Basically I was in charge of:

  • Analyzing online advertising content and business websites.
  • Use this analyses to construct and modify ad texts / extensions to achieve client's expectations.
  • Ensure excellent use of spelling and grammar is maintained all task
  • Support and work with colleagues while building a collaborative team culture.
  • Proactively highlight areas of improvement and escalate through the appropriate channels to ensure timely resolution of any issues.

Education

Bachelor of Science - IT in Bussiness

Wyższa Szkoła Bankowa W Toruniu
Torun
07.2024

High School Diploma -

College Adventiste De Gitwe
Ruhango
12.2018

Skills

  • Documentation and reporting
  • Customer support
  • Client Communication
  • Quality Assurance Controls
  • Operating Systems: WINDOWS XP/Vista/7/8/10
  • Microsoft office 365: Word, Excel, PowerPoint, OneNote, Outlook Application2010/2013
  • Logical approach to problem solving
  • Interpersonal Communication Skills
  • Product and Service Knowledge

LANGUAGES

  • English -Advance Level.
  • French -Advanced Level.
  • Kinyarwanda -Native Level.
  • Swahili -Native Level.

Certification

Intern Technician at SALTEL Rwanda, Kigali

December 2018 — May 2019


During my internship at SALTEL as it's a Networking company i was trained through different tasks such as:

  • Diagnosing and solving network problems via Telephone or going on Field.
  • Installation of CCTV Camera on the field.
  • installation of Finger Print and access control devices.
  • Installation of LAN Network cables.

This internship helped me understand how the work market works, how to communicate with customers and helped me the ability of market competitiveness and high quality on hands on skills requirements.


Work Readiness Training at Education Development Center, kigali

April 2016 — November 2016

I attended this Training because it's in my nature to learn new things in different edges, by this training i worked with many tasks in different departments which led to have skills in (Customer Service and Communications, decision Making and Leadership skills, work safety, rights and responsibilities at work, Marketing skills and Financial Planning, Work Conduct skills).


I, the undersigned, certify that to the best of my knowledge and belief, this CV correctly describes my qualifications, my experience, and me. I understand that any willful misstatement described herein may lead to my disqualification or dismissal, if engaged.



Timeline

Content Review Analyst Fluent French

Majorel
09.2022 - 09.2023

Production Worker at

DK SUNGSHIN
01.2022 - 07.2022

Junior Sales Consultant

MTN Rwanda
05.2018 - 08.2019

Bachelor of Science - IT in Bussiness

Wyższa Szkoła Bankowa W Toruniu

High School Diploma -

College Adventiste De Gitwe
Arnaud BAHENDA