Arsenij Abramchanka
Wroclaw
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Business Analyst
S9BR Company
10.2021 - 07.2023
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Collaborated with stakeholders to define project objectives and criteria.
- Performed gap analysis to identify areas of improvement.
- Analysis of tasks, and their further formation in terms of reference
- Surveyed clients to ascertain requirements and expectations for product.
Manager of Sales
John Dory
09.2018 - 09.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Work was connected with sale of fresh fish and exclusive seafood, and later with full management of retail facility. As a result - the development of retail facility, significant increase in revenue and further access to regular customers.
Education
Economics
Vitebsk State Technological University
Belarus, Minsk09.2017
Technician-economist
Vitebsk Polytechnic College
Belarus, Vitebsk07.2016
Skills
- Staff Training
- Project Management
- Pivot Tables
- CRM Systems
- Product Development
- Microsoft Office Suite
- Administration and Management
- English level B2
- Ability "to google"
- Writing and formation of technical specifications
- Analysis and further control of terms of reference
Languages
Russian
Native language
English
Upper intermediate
B2
Polish
Beginner
A1
Timeline
Business Analyst
S9BR Company
10.2021 - 07.2023
Manager of Sales
John Dory
09.2018 - 09.2021
Economics
Vitebsk State Technological University
Technician-economist
Vitebsk Polytechnic College
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