ARSHLY PHIRI
Data Operator
Warsaw
Summary
Results-driven Computer Engineering Graduate and Data Operator with expertise in Business Intelligence. Skilled in technical support, data management, and problem-solving, with a strong background in customer service. Quick to adapt to new challenges and environments, delivering impactful solutions. Eager to leverage diverse skills to contribute to a dynamic organization, driving innovation and excellence.
Overview
4
4
years of professional experience
23
23
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Data Operations
Cushman & Wakefield
2024.07 - Current
- Manage and analyze client, and operator data using Power BI, creating reports and visualizations for informed decision-making
- Assisted management with data analysis to identify trends and areas for improvement within the team''s operations.
- Validate client data via Power Apps, ensuring accuracy by automating workflows and integrating multiple data sources
- Optimize Power BI dashboards, enhancing data visibility and reporting for business intelligence initiatives
- Developing advanced skills in Power BI and Power Apps, focusing on data modeling and automation
- Pursuing Microsoft certifications, gaining expertise in Power Platforms and task automation
Quality Assurance Specialist
Lionbridge
2023.09 - 2024.06
- Collaborating closely with cross-functional teams, including developers and product managers, to address and resolve issues promptly
- Maintaining thorough documentation of test cases, procedures, and results for reference and future improvements
- Remained calm under pressure to consistently meet quality demands of fast-paced, deadline-driven production environments
- Issued and controlled relevant product documentation, establishing clarity throughout
- Created and implemented effective technical solutions, growing business capabilities in line with company targets
Data Validator
Lionbridge
2022.12 - 2024.03
- Ensured accuracy and quality of tourism Data from a wide range of products of different Partners across the Globe
- Reviewed a variety of detailed documents with strong analytical abilities in order to evaluate information for effectiveness and accuracy
- Collaborated with personnel like performance improvement to rectify issues and determine gaps in service quality of service, and overall effectiveness
- Gathered and defined user requirements for system updates
- Tracked technology trends and researched potential integrations to meet functional or performance needs
Microsoft Advertising Specialist
Majorel
2022.06 - 2022.12
- Helped existing customers optimize their campaigns to increase their click through rate
- Supported inbound calls to help with customer inquiries as part of the services team
- Analysed complex data regarding consumer patterns and preferences
- Supported business growth and development through preparation and execution of marketing objectives, policies and programmes
- Guaranteed first-class customer service, enthusiastically anticipating and catering to customer needs and requirements
Azure Getting Started Specialist
Majorel
2021.05 - 2022.05
- Provided suggestions to customers in order to optimize future campaigns and improve performance
- Helped customers create and optimize their advertising campaigns
- Assisted with the analysis of marketing data, including campaign results, conversion rates, and online traffic in order to improve future marketing strategies and campaigns
- Delivered on-boarding consultations to help customers start advertising on Partner Search Networks
Education
Bachelor of Science - Computer Engineering
Vistula University
Warsaw 2001.04 - 2024.07
Skills
- Communication
- Microsoft Power Platforms
- Microsoft Office Skills
- Virtual ICT support
- Multi-tasking
- Agile methodologies
- Team player
- E-Commerce
- Google Analytics
- Database Management
- SQL
Certification
Bachelor diploma
Timeline
Data Operations
Cushman & Wakefield
2024.07 - Current
Quality Assurance Specialist
Lionbridge
2023.09 - 2024.06
Data Validator
Lionbridge
2022.12 - 2024.03
Microsoft Advertising Specialist
Majorel
2022.06 - 2022.12
Azure Getting Started Specialist
Majorel
2021.05 - 2022.05
Bachelor of Science - Computer Engineering
Vistula University
2001.04 - 2024.07