Artem Serebro

First term position : Customer Support Agent.

- Advising customers via phone calls .

-Direct interaction to solve customers' requests .

-Assistance in providing various services.

Second term position: Customer Relations Support Agent

- Working with customers' reviews and feedbacks

- Providing compensation payments for cancelled or delayed flights.

-Assistance in finding lost luggages

- Providing refunds for hotels and other services.

Main PC application ‑ Sky Speed Data Bases program.