Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Asha Mohamed

Asha Mohamed

Gdańsk

Summary

A very empathic person with more than 2 years of experience in customer service, with a clear and effective communication always receptioning the public with a smile, and meeting all customers needs.

I am confident in my ability to thrive in a dynamic environment where teamwork and customer service are of utmost importance, always having as main focus delivering the highest level of service and care possible.

Overview

2
2
years of professional experience

Work History

Call Center Representative

Foundever
02.2023 - 04.2024
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
  • Educated customers on company systems, form completion and access to services.

Sales Representative( Part Time)

Tommy Hilfiger
01.2022 - 06.2022
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.

Education

High School Diploma -

Sharjah International British School
UAE
01.2018

Skills

  • Teamwork and Collaborations
  • Attention to Detail
  • Problem Solving
  • Highly adaptable
  • Excellent interpersonal skills
  • Emotional intelligence

Languages

English
Bilingual or Proficient (C2)
Arabic
Advanced (C1)
Somali
Bilingual or Proficient (C2)

Timeline

Call Center Representative

Foundever
02.2023 - 04.2024

Sales Representative( Part Time)

Tommy Hilfiger
01.2022 - 06.2022

High School Diploma -

Sharjah International British School

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Asha Mohamed