Ashwinee Seetanah
Port Louis
Summary
Proven Administrative Clerk with a track record of enhancing operational efficiency at Leal Communication & Informatics Ltd. Excelled in maintaining confidentiality and leveraging database administration skills to improve data accuracy by 30%. Adept at fostering customer relations through effective communication, showcasing a blend of hard and soft skills vital for dynamic office environments.
Overview
4
4
years of professional experience
Work History
Administrative Clerk
Leal Communication & Informatics Ltd
09.2020 - Current
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Input data and processed system change to generate accurate reports.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Managed approximately 30 clients, emails and call per day from customer.
Education
Pailles SSS
Pailles, MauritiusSkills
- Attention to detail
- Clerical support
- Maintaining confidentiality
- Verbal and written communication
- Problem-solving
- Database entry
- Customer follow-up
- Team collaboration
- Filing systems
- Documentation and recordkeeping
- Database administration
- Data compilation
- Meeting coordination
Accomplishments
- Supervised team of 11 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Enhanced the company efficiency on application by providing the data required for the customer's document by an average of 15 minutes.
- Identified bugs within the company application and implemented a fix which increased batch processing by 65% with no reported errors.
Languages
creole
Native language
English
Proficient
C2
French
Proficient
C2
Timeline
Administrative Clerk
Leal Communication & Informatics Ltd
09.2020 - Current
Pailles SSS
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