ASIF HAMEED
Warsaw,14
Summary
Dynamic professional with a proven track record at Dubai-Islamic-Bank, excelling in customer service and team leadership. Recognized for developing comprehensive financial plans that significantly enhanced client wealth. Adept at decision-making and time management, fostering strong relationships and ensuring compliance to drive business success.
Overview
2026
2026
years of professional experience
Work History
Production Technician
Cordon
11.2024 - Current
- Troubleshot equipment malfunctions quickly to minimize disruptions in production schedules.
- Trained new team members on equipment operation, safety protocols, and company policies, fostering a skilled workforce.
- Assisted in quality control measures by performing routine inspections of products against established standards.
- Performed setup of production equipment to establish optimal performance.
Account Manager
WINGS INTERNATIIONAL TRAVEL AND TOURS
09.2017 - 01.2021
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Senior Customer Service Officer
Dubai-Islamic-Bank
12.2011 - 08.2013
- Evaluated employee performance regularly, providing constructive feedback aimed at fostering continuous improvement and development.
- Mentored new hires through hands-on training sessions, ensuring their preparedness for independent work after onboarding completion.
- Cultivated strong relationships with clients by delivering personalized attention and addressing unique needs.
- Initiated execution of care responses as main point of contact with consumer escalation events.
Senior Financial Consultant
Dubai-Islamic-Bank
12.2011 - 08.2013
- Developed comprehensive financial plans for clients, leading to significant wealth growth over time.
- Assisted clients with retirement planning, helping them achieve their long-term financial goals.
- Established strong relationships with key stakeholders, fostering long-term partnerships and repeat business.
- Maintained strict compliance with regulatory requirements, minimizing potential legal issues and penalties.
Manager
ROYAL INDIGO TRAEL AND TOURS
Education
B.Com - Business Administration And Management
DEGREE COLLEGE QUETTA
QUETTA PAKISTAN04-2011
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Production Technician
Cordon
11.2024 - Current
Account Manager
WINGS INTERNATIIONAL TRAVEL AND TOURS
09.2017 - 01.2021
Senior Customer Service Officer
Dubai-Islamic-Bank
12.2011 - 08.2013
Senior Financial Consultant
Dubai-Islamic-Bank
12.2011 - 08.2013
Manager
ROYAL INDIGO TRAEL AND TOURS
B.Com - Business Administration And Management
DEGREE COLLEGE QUETTA
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