Detail-oriented professional with 3 years in Customer Service. Supports company values and prioritizes tasks to meet consumer needs. Self-motivated, organized and professional team player. Proficiency in Python, SQL, Eviews, Gretl, Microsoft Office.
Overview
6
6
years of professional experience
Work History
Store Cashier
Biedronka
08.2023 - Current
Maintained accurate cash handling practices for smooth store operations and minimized discrepancies.
Improved communication between front-end staff members by participating in regular team meetings.
Collaborated with team members to maintain clean and organized store environment, promoting positive shopping experience.
Demonstrated strong knowledge of store policies, promotions, and procedures to assist customers effectively.
Raised up to 2 pallets at once and utilized a forklift to move heavier loads."
Dispatch Coordinator
Oxus Trucking LLC
05.2022 - 07.2023
Helped with potential conflicts between drivers or customers by acting as liaison during high-pressure situations.
Developed strong relationships with clients by providing consistent updates on shipment statuses and addressing concerns promptly.
Streamlined communication between drivers, customers, and management for improved customer satisfaction.
Responded about 50 phone and email requests to provide logistics information per day.
Internship
Kapitalbank
06.2018 - 08.2018
Worked on staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Gained valuable experience working within specific industry, applying learned concepts directly into relevant work situations.
Sorted and organized files, spreadsheets, and reports.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Interacted with 40 customers by phone, email, or in person to provide information.
Education
BBA - Business Economics
Lazarski University
Warsaw, Poland
07.2024
Skills
Technical Skills: Python, SQL, Eviews, Gretl, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Soft Skills: Time management, Communication, Problem-solving, Critical thinking, Attention to detail, Self-confidence, and Teamwork
Languages
Uzbek
Native language
English
Advanced
C1
Polish
Elementary
A2
Russian
Upper intermediate
B2
Timeline
Store Cashier
Biedronka
08.2023 - Current
Dispatch Coordinator
Oxus Trucking LLC
05.2022 - 07.2023
Internship
Kapitalbank
06.2018 - 08.2018
BBA - Business Economics
Lazarski University
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