AURELIE ANSEEREEGANOO
Curepipe,PW
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Officer-in-Charge
LAMCO International insurance Ltd
CUREPIPE, Plaines Wilhems
02.2016 - Current
- Managing the office overall operation
- Welcome Clients
- Prepare appropriate policy as per theirs needs
- Daily follow up of claims
- Follow up and response to all emails
- Answering phone call Achieve requested tasks as per management
- Daily banking
- Monitored workflow to ensure deadlines were met in a timely manner.
- Resolved customer complaints in an efficient and professional manner.
Education
Top-up Degree in Human Resource Management - Human Resource Management
Universite Des Mascareignes
Pamplemousse12-2024
BBA - Business Administration
EIILM University
Ebene12-2013
HSC - Higher School Certificate - Business/Accounting
London College
Port Louis12-2010
School Certificate - SC - Accounting/Computer Studies
Lycee De Beau Bassin
Beau Bassin12-2008
Skills
- Discipline and Focus
- Teamwork and Collaboration
- Multitasking
- Problem-solving aptitude
- Self Motivation
- Time management abilities
- Decision-Making
- Adaptability
Affiliations
- Swimming
- Cooking
Accomplishments
Customer Service Excellent Award 2023
Languages
French
First Language
English
Intermediate (B1)
B1
References
References available upon request.
Timeline
Officer-in-Charge
LAMCO International insurance Ltd
02.2016 - Current
Top-up Degree in Human Resource Management - Human Resource Management
Universite Des Mascareignes
BBA - Business Administration
EIILM University
HSC - Higher School Certificate - Business/Accounting
London College
School Certificate - SC - Accounting/Computer Studies
Lycee De Beau Bassin
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