Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ayomide Olagoke

Lublin

Summary

Motivated student pursuing Bachelor degree in Business management with combined experience in general business operations, project management and financial administration. Committed to driving business success by implementing improved technology and increasing customer service standards. Adept in website optimization and quality management. Trained in business analysis & Process Management and proficient in operating Intel/AMD PC desktops


Overview

3
3
years of professional experience
1
1
Certification

Work History

Business Analyst Intern

Koxxo Integrated Limited
09.2023 - 04.2024
  • Attended department meetings to report on findings and to brainstorm and share new ideas with other team members.
  • Gathered and documented requirements for projects.
  • Contributed to risk assessment activities by identifying potential issues and suggesting mitigation strategies.
  • Assisted in data analysis and interpretation to support business decision-making processes.
  • Supported the development of user stories, ensuring alignment with overall project goals and objectives.
  • Enhanced project efficiency by identifying process improvements and implementing necessary changes.
  • Prepared business overview reports for clients.
  • Worked with IT team members on systems automation and advancement initiatives.

Junior Project Manager

Infinity Consulting Solutions
08.2022 - 08.2023
  • Contributed to risk management efforts, identifying potential obstacles and developing mitigation strategies.
  • Delivered projects on time and within budget by consistently monitoring progress and adjusting plans as needed.
  • Facilitated effective team meetings for sharing updates, discussing challenges, and brainstorming solutions.
  • Reduced project completion time by effectively managing resources and prioritizing tasks.
  • Provided excellent quality assurance to customers to promote best value possible for customer budget.
  • Planned, monitored and analyzed project costs to meet financial goals.

Customer Service Representative

The TechEdge Group
04.2021 - 06.2022
  • Handled customer inquiries, answered questions, and resolved problems in a timely manner
  • Built a reputation as a friendly employee
  • Kept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales
  • Exhibited punctuality and hardworking nature
  • Created a new customer database by entering customer information into a database
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Education

Management

WSEI UNIVERSITY
Lublin

ANCHORSOFTACADEMY
07.2023

Skills

  • Customer service
  • Communication skills
  • Time management
  • Computer literacy
  • Teamwork and Collaboration
  • Problem-Solving
  • Computer Skills
  • Quick Learner
  • Team Collaboration
  • Research and analysis

Certification

Business Analysis & Process Management
https://coursera.org/share/360788ebbf62349b1056ae7f29ed8cd7


Project Scheduling: Estimate Activity Durations

https://coursera.org/share/3f2c0b619f29a413c5ce1ad2cafb2547


Investment Risk Management

https://coursera.org/share/2bf9e33beeba1bb06d52a258d0121eda

Timeline

Business Analyst Intern

Koxxo Integrated Limited
09.2023 - 04.2024

Junior Project Manager

Infinity Consulting Solutions
08.2022 - 08.2023

Customer Service Representative

The TechEdge Group
04.2021 - 06.2022

Management

WSEI UNIVERSITY

ANCHORSOFTACADEMY

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Ayomide Olagoke