Babongile Sibata
Kraków
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Content Moderator
Cognizant Technology Solutions Corp.
01.2022 - Current
- Maintained a high level of accuracy in identifying and flagging prohibited materials, resulting in improved site quality.
- Enhanced user experience by diligently monitoring and removing inappropriate content from the platform.
- Increased overall platform safety by proactively identifying trends or patterns in harmful or abusive content.
- Improved internal communication by providing constructive feedback on content moderation tools and systems to the development team.
- Reduced response time for content review, ensuring a safer online environment for users.
- Contributed to a positive online community by consistently applying fair judgment when moderating diverse types of content.
- Enhanced data-driven decision-making through regular reporting of key moderation metrics to management.
- Ensured a consistent application of moderation standards across all categories, reducing discrepancies in enforcement actions taken against violators.
- Assisted with establishing clear escalation procedures for handling particularly challenging cases involving sensitive issues or complex violations.
- Suggested improvements to content to enhance quality and accuracy.
Kitchen Assistant
Mc Donald's
10.2019 - 12.2021
- Assisted colleagues in food preparation tasks, resulting in timely meal service.
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Provided backup support to other staff members during busy periods or staff shortages.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Trained new kitchen assistants on standard operating procedures and best practices, leading to a more efficient team overall.
Civil Engineering Internship
Resan
08.2020 - 09.2020
- Achieved management recognition by designing Sanitary Installations for a single-family residential buildings based on Poland Standards using AutoCAD and Audytor SET 7.0 during internship.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
Bachelor of Science - Construction And Building Systems Engineering
Bialystok University of Technology
Bialystok, Poland03.2021
Skills
- English Language
- Microsoft Office
- Auto desk
- AutoCAD
- QGIS software
- SWMM software
- Customer Service skills
- Communication Skills
- Analytical skills
- Multi-tasking
- Time Management
- Good team Member
- Capability to work under pressure
- Fast learner
- Strong attention to detail
Additional Information
Custom Section
July 2024,
I, Babongile Sibata consent to the processing of my data contained in this form for purposes related to recruitment.
Timeline
Content Moderator
Cognizant Technology Solutions Corp.
01.2022 - Current
Civil Engineering Internship
Resan
08.2020 - 09.2020
Kitchen Assistant
Mc Donald's
10.2019 - 12.2021
Bachelor of Science - Construction And Building Systems Engineering
Bialystok University of Technology
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