Barbara Jędrusiak
Account Manager, Insolvency Specialist. Mediator.
Wrocław
Podsumowanie
7
7
years of post-secondary education
30
30
years of professional experience
Doświadczenie
Customer Sales Representative
KPR Prawo sp.k. i KPR Kancelaria Restrukturyzacyjna sp.zo.o.
2022.09 - Current
- B2B and B2C customer service throughout the entire sales process.
- Drafting contracts and sales documentation in strict accordance with established sales procedures.
- Managing and maintaining CRM systems, including Bitrix24 and the company’s proprietary internal CRM.
- Preparing weekly and monthly sales reports to track performance and KPIs.
- Qualifying approximately 160–200 inbound customer inquiries per month.
- Successfully drove sales operations, generating over PLN 8 million in revenue during the 2022–2026 period.
- Supporting sales team members, recommending improvements to the sales model, qualifying leads, and providing client support during service delivery.
Sales Director
Fogra sp.zo.o.
Wrocław
2008.05 - 2022.12
- Managing sales operations in an advertising agency and publishing house.
- Executing sales strategies and monitoring growth in line with Board of Directors' objectives.
- Reporting sales performance in compliance with internal guidelines and organizational standards.
- Managing and mentoring a 10-person sales team to achieve revenue targets.
Owner
Fogra BJ
Wrocław
2015.01 - 2022.03
- Managing an advertising agency and successfully executing advertising budgets exceeding PLN 7.5 million.
- Overseeing campaigns across ATL and BTL media, managing order fulfillment logistics, and coordinating international client orders for POS materials.
- Planning marketing strategies and supervising their execution for the agency's clients.
- Managing external communications and client campaigns using Google Ads, Google Analytics, and Meta Business Suite.
- Strong proficiency in legal, tax, and appeal procedures (including litigation) tailored for commercial business operations.
Sales Specialist / Branch Coordinator
Fundacja Kultury Warszawa
Warszawa, Wrocław
2002.12 - 2008.01
- Building and structuring the sales operations for the Foundation's commercial office in Wrocław.
- Overseeing all operational and commercial activities of the branch.
Marketing Manager
JTT Computer SA
1996.10 - 2002.09
- Collaborating with strategic advertising partners for JTT Computer SA and driving the promotional strategy for the ADAX computer brand.
- Developing the ADAX brand strategy and managing relationships with commercial partners.
- Establishing and overseeing a nationwide network of partner stores and authorized retail points.
- Managing comprehensive ATL and BTL advertising campaigns from conception to execution.
Wykształcenie
Podyplomowe - Coaching with psychological elements
SWPS University
Wrocław 2018.10 - 2019.06
Podyplmowe - Mediation & Negotiation
Da Vinci Collegium
Poznań 2017.10 - 2018.06
Commercial Mediation
Center for Legal Training)
Katowice 2017.11 - 2017.11
Podyplomowe - Management and Marketing
Wrocław University of Science and Technology
Wrocław 1998.09 - 1999.06
Magister - Gemmology and Mineralogy
University of Wrocław
Wrocław 1990.10 - 1995.08
Fundacje rodzinne
Akademia Mariański Group
on-lineUmiejętności
- Project & Team Management: Proven track record in goal-setting, process optimization, and effective execution using PDCA
- Advanced Soft Skills: Mastery of Nonviolent Communication (NVC) principles, active listening, and high empathy in business environments
- B2B Sales & Consulting: Expertise in conducting high-stakes sales meetings, client consultations, and managing complex B2B relationships
- Coaching & Mentorship: Hands-on experience in business coaching; currently preparing for EMCC certification
- Personal Resilience & Change Management: Strong ability to maintain focus under pressure and effectively motivate others through organizational or personal change
- High Autonomy & Self-Awareness: Highly self-directed, with a profound understanding of personal strengths and areas for growth
- Relationship Building & Leadership Insights: Exceptional communication skills driven by extensive life and professional experience as an entrepreneur, and high-level specialist
- High Availability & Mobility: Fully flexible and available for business travel due to a well-settled family situation
- Valid Driving License: Category B
Languages
Polski
First language
Angielski
Wyższy średnio zaawansowany
B2
Francuski
Początkujący
A1
Oś czasu
Customer Sales Representative
KPR Prawo sp.k. i KPR Kancelaria Restrukturyzacyjna sp.zo.o.
2022.09 - Current
Podyplomowe - Coaching with psychological elements
SWPS University
2018.10 - 2019.06
Commercial Mediation
Center for Legal Training)
2017.11 - 2017.11
Podyplmowe - Mediation & Negotiation
Da Vinci Collegium
2017.10 - 2018.06
Owner
Fogra BJ
2015.01 - 2022.03
Sales Director
Fogra sp.zo.o.
2008.05 - 2022.12
Sales Specialist / Branch Coordinator
Fundacja Kultury Warszawa
2002.12 - 2008.01
Podyplomowe - Management and Marketing
Wrocław University of Science and Technology
1998.09 - 1999.06
Marketing Manager
JTT Computer SA
1996.10 - 2002.09
Magister - Gemmology and Mineralogy
University of Wrocław
1990.10 - 1995.08
Fundacje rodzinne
Akademia Mariański Group