Barbara Nowak
Łódź
Summary
Experienced professional with a track record in conducting new employee training and expertise in SAP MRP and SD. Successfully led process implementations, optimized supply chain operations, and consistently met project goals. A committed team player with a passion for continuous improvement.
My career goal is to excel in optimization and planning in the supply chain, broaden my expertise across various areas, with a particular emphasis on logistics-a passion of mine. As a highly communicative individual, I aim to contribute effectively to collaborative efforts, driving efficiency and innovation in supply chain management.
Overview
7
7
years of professional experience
Work History
Senior Order Management Coordinator in Supply Chain Department
05.2022 - Current
- Coordinated the Shipment of IT Equipment: Managing the logistics and delivery of IT equipment to the Middle East Region, ensuring smooth and timely deliveries
- Inventory Management: Conducting regular assessments of stock levels to guarantee sufficient inventory availability, optimizing supply chain operations
- Order Management: Managing the entire order lifecycle in SAP, from its entry into the system to its dispatch from the warehouse
- Order Tracking and Reporting: Tracking orders precisely and generated detailed reports to facilitate performance analysis and decision-making
- Customs Documentation Preparation: Expertly preparing essential customs documentation, including customs invoices and Certificates of Origin, to streamline customs clearance
- Cross-Departmental Workflow Management: Effectively managing and coordinating workflow activities among the factory, warehouse, customers, forwarders, and customs department for seamless operations
- Customer Support: Providing dedicated support to customers throughout the delivery process, ensuring a positive and responsive customer experience
- Customs Clearance: Preparing and managing documentation required for customs clearance, including customs invoices and Certificates of Origin
- Contact with Forwarders: Establishing and maintained communication with forwarders to coordinate and facilitate the shipping process effectively
- Writing Work Instruction: Actively contributing to the development and revision of work instructions, improving operational efficiency and clarity
- Team Support: Presenting a supportive role within the team being on Senior position, serving as the primary point of contact, effectively coordinating workloads among team members.
Order Management Coordinator in Supply Chain department
Fujitsu Technology Solutions
11.2019 - 03.2022
- International Delivery Coordination: Proficiently overseeing the shipment of goods to countries in both the European Union and the Rest of the World (ROW)
- Process Improvement and Innovation: Continuously driving process improvements, actively participating in the development and implementation of new logistics processes
- Logistic Partner Onboarding: Successfully inducting new logistics partners for key countries such as Saudi Arabia, Japan, and Brazil, established robust delivery processes
- ServiceNow Order Creation and Reporting: Taking part in applying process for ServiceNow Orders from the beginning
- Cross-Functional Collaboration: Collaborating with various internal departments and external certification bodies, achieving a significant milestone by registering goods for Saudi Arabia through the SABER Portal
- Client Reporting and Communication: Regularly preparing comprehensive reports for clients, maintained transparency and effective communication
- SAP Data Management: Consistently handling data processing in SAP daily, ensuring data accuracy and integrity
- Proactive Partner Communication: Keeping partners informed about the status of upcoming shipments, fostering transparency and proactive engagement
- New Team Member Training and Development: Conducting training sessions to facilitate the smooth onboarding and skill development of new team members.
Senior Process Executive in Sourcing&Procurement department
Infosys BPO Poland
05.2017 - 10.2019
- Knowledge Transfer and Transition: Actively involved in knowledge transfer and transition processes
- Process Implementation: Implementing new processes for increased efficiency
- SOP Creation: Developing Standard Operating Procedures for clients
- Spot Buying: Proficient in spot-buying activities
- Customer Queries: Effectively addressing customer queries
- Invoice Resolution: Resolving blocked invoice issues promptly
- Software Skills: Utilized SAP, Ariba, Excel, and Service Now daily.
Process Executive in Sourcing&Procurement department
Infosys BPO Poland
05.2017 - 12.2018
- Order Management: Tracking orders and proactively following up to ensure smooth delivery
- Client Reporting: Preparing detailed reports for clients to inform decision-making
- Client Communication: Leading weekly client calls for effective collaboration
- Procurement Expertise: Handling Purchase Order and outline agreement changes efficiently.
Education
Certificate in GBS -
The Hackett Institute
02.2022
Master's Degree in Logistics - IT tools in logistics
University of Łódź
07.2019
Bachelor's Degree in Linguistic for Business - Languages: English And German
University of Łódź
06.2017
Skills
- SAP MRP / SD model
- My Factory
- Ariba
- Service Now
- Coupa
- Microsoft Office (Word, Excel, Power Point)
- International Shipping
- Warehouse Flow
- Inventory Management
- Training and Development
- Supply Chain Knowledge
- Logistics Coordination
Languages
Polish (mother language)
English (upper intermediate)
German (intermediate)
Consent
I agree to the processing of personal data provided in this document for realizing the recruitment process pursuant to the Personal Data Protection Act of 10 May 2018 (Journal of Laws 2018, item 1000) and in agreement with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
Timeline
Senior Order Management Coordinator in Supply Chain Department
05.2022 - Current
Order Management Coordinator in Supply Chain department
Fujitsu Technology Solutions
11.2019 - 03.2022
Senior Process Executive in Sourcing&Procurement department
Infosys BPO Poland
05.2017 - 10.2019
Process Executive in Sourcing&Procurement department
Infosys BPO Poland
05.2017 - 12.2018
Certificate in GBS -
The Hackett Institute
Master's Degree in Logistics - IT tools in logistics
University of Łódź
Bachelor's Degree in Linguistic for Business - Languages: English And German
University of Łódź
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