Accomplished Customer Advisor with a proven track record at Santander Bank Polska, enhancing customer satisfaction through expert advice and exceptional service. Skilled in teamwork, collaboration, and English communication, consistently achieving sales targets. Excelled in training programs, demonstrating a keen attention to detail and a commitment to continuous improvement.
● Guided customers through product selection offering tailored recommendations based on individual needs
● Taking care of positive customer relations
● Facilitated smooth transactions for customers by accurately processing orders and payments.
● Participated in training programs to expand knowledge of company products and policies.
● Consulting on the selection of frames and lenses
● Repairs of glasses
● Cutting and mounting of spectacle lenses
● Contact with sales representatives, stocking the store
● Taking care of positive customer relations
● Consulting on the selection of frames and lenses
● Repairs of glasses
● Cutting and mounting of spectacle lenses
● Creating a schedule for the laboratory
● Completion of the internal training Leader for future managers
● Taking care of positive customer relations
● Direct sale of banking products
● Taking care of stocking the point
● Taking care of positive customer relations
● Chess
● Sport
● Logic games