Bartosz Praski
Warszawa
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Dedicated Customer Care Representative-Senior
FEDEX sp. z.o.o
08.2021 - Current
- Cooperation with international branches
- Trained new personnel regarding company operations, policies and services.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Teamwork
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Investigated and resolved customer inquiries and complaints quickly.
- Analysis of a series of data in order to find the best solution for the customer
- Working with English
Real Estate Agent
INDEPRO NIERUCHOMOŚCI
01.2019 - 07.2021
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
Junior Customer Service Specialist
Alior Bank SA
06.2017 - 01.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Education
Bachelor of Arts - Biblical Studies
Wyższa Szkoła Teologiczno-Humanistyczna
Poland, Podkowa Leśna09.2023
Skills
- Invoice Preparation and Processing
- Senior Leadership Support
- Calm and Professional Under Pressure
- Investigate Claims
- Online Systems
- Written and spoken Communication in English
Languages
Polish
Native language
English
Upper intermediate
B2
Timeline
Dedicated Customer Care Representative-Senior
FEDEX sp. z.o.o
08.2021 - Current
Real Estate Agent
INDEPRO NIERUCHOMOŚCI
01.2019 - 07.2021
Junior Customer Service Specialist
Alior Bank SA
06.2017 - 01.2019
Bachelor of Arts - Biblical Studies
Wyższa Szkoła Teologiczno-Humanistyczna