Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bartosz Praski

Warszawa

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Dedicated Customer Care Representative-Senior

FEDEX sp. z.o.o
08.2021 - Current


  • Cooperation with international branches
  • Trained new personnel regarding company operations, policies and services.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Teamwork
  • Developed customer service policies and procedures to meet and exceed industry service standards.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Analysis of a series of data in order to find the best solution for the customer
  • Working with English

Real Estate Agent

INDEPRO NIERUCHOMOŚCI
01.2019 - 07.2021
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Communicated with clients to understand property needs and preferences.


Junior Customer Service Specialist

Alior Bank SA
06.2017 - 01.2019
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Took payment information and other pertinent information such as addresses and phone numbers to place orders.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.

Education

Bachelor of Arts - Biblical Studies

Wyższa Szkoła Teologiczno-Humanistyczna
Poland, Podkowa Leśna
09.2023

Skills

  • Invoice Preparation and Processing
  • Senior Leadership Support
  • Calm and Professional Under Pressure
  • Investigate Claims
  • Online Systems
  • Written and spoken Communication in English

Languages

Polish
Native language
English
Upper intermediate
B2

Timeline

Dedicated Customer Care Representative-Senior

FEDEX sp. z.o.o
08.2021 - Current

Real Estate Agent

INDEPRO NIERUCHOMOŚCI
01.2019 - 07.2021

Junior Customer Service Specialist

Alior Bank SA
06.2017 - 01.2019

Bachelor of Arts - Biblical Studies

Wyższa Szkoła Teologiczno-Humanistyczna

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Bartosz Praski