Beata Gajecka
Cracow
Summary
Dedicated employee adept at handling air import freight forwarding for the German market. Skilled in using customs clearance management systems, knowledgeable of customs regulations, laws governing global trade and international freight transport.
Strong team member with experience in Customer Contact well-versed in confirming data and providing solutions to complex issues. With valuable experience in checking freight characteristics for conformity and value.
Effective at sourcing products, vetting vendors and managing bid process, knowledgeable about shipping and receiving, inventory management and carrier relations.
Overview
8
8
years of professional experience
Work History
Procurement Specialist
Hitachi Energy Services Ltd.
12.2023 - 09.2024
- Developed and maintained detailed records of some procurement activities for accurate tracking and reporting purposes.
- Collaborated with cross-functional teams to develop project-specific procurement plans, aligning strategies with overall business objectives.
- Coordinated closely with finance teams to monitor budgets and cash flow implications related to procurement activities.
- Maintained ongoing communication with suppliers to promote workflow and respond to inquiries.
- Collaborated with stakeholders to align supply chain processes with organizational goals, hosted online collaboration meetings with stakeholders.
- Maintained up-to-date database of suppliers and vendors to support accurate recordkeeping.
- Tracked purchase orders and followed up with vendors and carriers to support timely deliveries.
- Managed the timely resolution of discrepancies between actual and planned inventory levels, minimizing disruptions to the manufacturing process.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Purchased new products and oversaw inventory stocking and availability.
- Utilized software to order, track and invoice product shipments.
- Established relationships with vendors and suppliers to streamline procurement operations.
- Proving results through performance dashboard.
Clearance Broker Associate
FedEx Express Poland Transportation
05.2018 - 06.2023
- Supported importers (IOR) and clearance brokers in the process of keeping deliveries in line with import laws to minimize delays.
- Handled high-volume paperwork, supported by resolving invoicing and shipping problems, recognizing discrepancies and promptly addressing for resolution.
- Verified rejected freight and advised on steps to take for avoiding repeated denial.
- Interacted with customers by phone or email on daily basis, maintained customer bond and power of attorney records in case of emergencies.
- Advised customers on clearance options and calculation of duty and taxes for their shipments.
- Maintained up-to-date knowledge of the EU customs regulations and international trade laws.
- Utilized office management software to track and update customer information.
- Assisted with day-to-day operations, working efficiently with all team members, partaken in virtual meetings.
HR Advisor
Lufthansa Global Business Services
09.2016 - 04.2018
- Reviewed human resources paperwork for accuracy and completeness.
- Processed employee termination paperwork at direction of supervisory staff, generated contracts and paperwork regarding establishment and course of employment relationship.
- Followed SOPs to keep consistent service levels.
- Responded to inquiries by answering emails, answered and transferred calls to correct individuals.
- Cross-skilled new employees, trained them on best practices, communication strategies and performance standards.
- Maintained confidentiality of sensitive personal information.
- Partaken in daily and monthly team meetings to properly prioritize tasks and optimize work load.
- Partnered with other departments and authorities.
Education
Bachelor of Arts - German Studies
Jagiellonian University
Cracow07.2015
Logistics And Warehouse Management
Post-Secondary School
Cracow01.2014
Class With Ext. Curriculum in Law And Humanities
Secondary School
Cracow06.2011
Skills
- Order Placement
- Import management
- Shipping, clearance and employee documentation
- Customer-Oriented Attitude
- Supplier & stakeholder relationships
- Verbal and Written Communication
- Active Listening
- Attention to Detail
- Calm under time pressure
- Dependable and reliable
- Information Confidentiality
- Knowledgeable in SAP S/4HANA; SAP Fiori; OOM Celonis App ; Genius; MS Office
- Adapting to KPIs (OTD, CSAT)
Accomplishments
- Successfully resolved customer issues over 7 years, resolving them led customer satisfaction.
- Business trip to Switzerland, participation in meetings with stakeholder partners by incorporation of a project.
Hobbies
Global trade; personal development; urban jungle, botanical gardens.
Declaration
I hereby declare that all the above information is correct and accurate.
I agree to the processing of personal data provided in this document for realizing present and future recruitment process pursuant to the Personal Data Protection Act of 10 May 2018 (Journal of Laws 2018, item 1000) and in agreement with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
Timeline
Procurement Specialist
Hitachi Energy Services Ltd.
12.2023 - 09.2024
Clearance Broker Associate
FedEx Express Poland Transportation
05.2018 - 06.2023
HR Advisor
Lufthansa Global Business Services
09.2016 - 04.2018
Bachelor of Arts - German Studies
Jagiellonian University
Logistics And Warehouse Management
Post-Secondary School
Class With Ext. Curriculum in Law And Humanities
Secondary School
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