Beata Kościuk-Bomba
Summary
I consider myself an ambitious and hard‑working person who is open to new challenges. I have over 20 years of experience in the freight industry, having worked in various positions, which has given me an excellent understanding of the market and customer needs. I enjoy being part of the freight business and contributing to the development of our services, and I am eager to further develop my skills in a highly demanding role.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Freight Sales Support Coordinator
Stena Line Polska sp z oo
01.2021 - Current
- Sold freight services across Stena Line network
- Provided sales support to Freight and Area Sales Managers
- Coordinated operational sales processes to enhance workflow efficiency
- Monitored, analysed and reported on freight performance and sales team results
- Managed and analysed CRM data
Sales Support & Indoor Sales
Stena Line Polska sp z oo
04.2014 - 12.2020
- Served as primary contact for freight sales enquiries
- Conducted indoor sales
- Prepared quotations, offers and commercial agreements
- Implemented new customers into freight systems
- Trained staff on sales procedures and internal systems
- Coordinated invoicing and pricing processes
Team leader of Freight Reservation
Stena Line Polska sp z oo
12.2008 - 03.2014
- Supervised a team responsible for freight bookings and check-in operations
- Developed strong customer relationships by efficiently resolving enquiries and complaints
- Worked in close cooperation with sales and operations teams on freight sales and loading processes
- Monitored and controlled freight systems, procedures and customer performance
- Analysed ferry utilisation and set up block bookings to optimise capacity
Freight department-consultant
Stena Line Polska sp z oo
01.2004 - 01.2008
- Maintained daily contact with customers and drivers
- Handled freight bookings and upsold freight services
Education
Master of Science - Management and Economics
Gdańsk University of technology
01-2000
Skills
- English
- Microsoft Office
- CRM
- Sales experience
- Team collaboration
- Client support
- Communication
Certification
- Nonviolent Communication, 2018-01-01
- IMDG code training, 2018-01-01
- Successful Sales Workshop, 2016-01-01
- The seven Habits of Highly Effective People, 2010-01-01
Timeline
Freight Sales Support Coordinator
Stena Line Polska sp z oo
01.2021 - Current
Sales Support & Indoor Sales
Stena Line Polska sp z oo
04.2014 - 12.2020
Team leader of Freight Reservation
Stena Line Polska sp z oo
12.2008 - 03.2014
Freight department-consultant
Stena Line Polska sp z oo
01.2004 - 01.2008
Master of Science - Management and Economics
Gdańsk University of technology