Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Bemnet Tadesse

Poland

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.


Overview

2
2
years of professional experience
1
1
Certification

Work History

Waitress

Bornga Resturant
09.2022 - 06.2023
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Answered customers' questions, recommended items, and recorded order information.

Warehouse Worker

reconext
06.2021 - 09.2021
  • Checked packages and merchandise for damage and notified vendors.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.

Education

Bachelor of Arts - International Business Management

University of Economy in Bydgoszcz (WSG)
Bydgoszcz
03.2024

Skills

  • Corrective Actions
  • Transactions and Cash Handling
  • Specials Promotion and Upselling
  • Adaptable and Flexible
  • Price Memorization
  • Issue and Complaint Resolution
  • Microsoft Office Suite Proficiency
  • Active Listening
  • POS Systems

Certification

  • Certified [ Excel Skills for Business: Intermediate I ], [ Macquarie University ] -https://coursera.org/verify/KVS885CLC3LT

Languages

English
Proficient
C2

Timeline

Waitress

Bornga Resturant
09.2022 - 06.2023

Warehouse Worker

reconext
06.2021 - 09.2021

Bachelor of Arts - International Business Management

University of Economy in Bydgoszcz (WSG)

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Bemnet Tadesse