Holder of a permanent residency card in Poland, eligible to work in any Polish company without the need for a work permit.
Overview
13
13
years of professional experience
Work History
Business Analyst
Intertech Information Technology & Marketing (OSP)
05.2023 - Current
Led multiple IT projects as a lead analyst, including the MoneyGram Version Upgrade (Agent and Channels) via Denizbank AŞ, Bank of China Inc - Swift Release 2023 adaptation, and MUFG Bank - CBPR+ adaptation involving MT to MX conversion. Additionally, contributed as a team member to various payment and foreign trade projects for banks in Europe and Turkey, as an outsourcing partner for Intertech Information Technology & Marketing Inc.
Collaborating with stakeholders to understand IT projects
Analyzing existing business processes, systems, and data to identify areas for improvement or optimization
Creating detailed documentation, including scope canvas, analysis document, functional specifications, and process flows, to guide development of IT solutions
Acting as liaison between business stakeholders and IT development team, ensuring clear communication and understanding on both sides
Executing manual testing and collaborating with quality assurance teams to develop test cases and ensuring that IT solutions meet business requirements
Providing training and support to end-users to ensure effective utilization of IT systems.
Participated in various IT projects by defining problems, preparing business requirement documents, liaising with IT team, conducting UAT tests, and overseeing projects through completion
Provided manuals and trainings for newly released tools to team
Analyzed data to compare daily, weekly, and yearly productivity, identifying and resolving problematic areas
Assisted customer service department for clients such as Scania and Mercedes, contributing to strong relationships with customers.
Fleet Manager
De Rooy Poland Sp. Z.O.O
06.2019 - 09.2021
Managed fleet on daily basis
Analyzed data to compare daily, weekly, and yearly productivity, identifying and resolving problematic areas.
Logistics Analyst
Ministry Of Defense
09.2011 - 10.2017
Utilized data analysis techniques for planning supply orders and quantities for the Ministry
Analyzed trends and historical data to forecast future logistics needs, helping to prevent shortages or overstock situations
Improved logistics tools utilized within the Ministry, maintaining ongoing development in collaboration with the IT team
For auditing, maintained accurate records and documentation related to logistics processes, ensured compliance with regulations and standards
Collaborated with the finance team on payments and budget management for contractors, ensuring smooth and coordinated logistics operations
Managed all logistics projects, ensuring timely completion, documentation fulfillment, and meeting project requirements.
Presented reports on logistics performance, key metrics, and areas for improvement to senior management.
Education
Master of Science - Logistics Engineering
Dokuz Eylul University
İzmir/Turkey
Master of Science - Management And Production Engineering