Bharath Ravichandran

Experienced customer service professional adept at handling inbound calls, chats, and emails to effectively resolve customer inquiries and ensure high levels of satisfaction. Skilled in data analysis and compliance, with proficiency in utilizing Excel to analyze extensive datasets, identify trends, and optimize collection processes. Demonstrates strong leadership abilities focused on enhancing customer satisfaction and driving continuous improvement. Thrives in fast-paced environments and is goal-driven, consistently achieving desired outcomes. Possesses excellent interpersonal, written, and verbal communication skills.