BIGBOY MUKANGAYI
Information Technology Officer
Houghtone Park,Harare
Summary
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- I am an enthusiastic, innovative, resourceful and analytical IT Professional with an excellent eye for detail, who is committed with passion to explore various new modern areas in the Information Technology milieus. My greatest strength is the ability to get into a new environment and be functional instantaneously through my good research, motivation, coordination and team work skills.
Overview
8
8
years of professional experience
1
1
Certification
8
8
years of post-secondary education
Work History
Competition and Tariff Commission ICT Officer
Ministry Of Home Affairs
03.2018 - Current
- Hardware maintenance
- Software installations
- Website management
- Demonstrated leadership skills in managing projects from concept to completion.
- Social media management
- Liaising with IT service providers
- Developing CTC’s ICT framework and strategies
- Network administration
- Telephone system management
- ICT Policies development and monitoring
- Backup and recovery overseeing
- Advise the board on IT solutions to implement at the Commission
- IT budgeting and advising management on resources to acquire for improving the Commission’s smooth flow
- Identified issues, analyzed information and provided solutions to problems.
- Gained strong leadership skills by managing projects from start to finish.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked well in a team setting, providing support and guidance.
- Strengthened communication skills through regular interactions with others.
- Skilled at working independently and collaboratively in a team environment.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
Police
Zimbabwe Republic Police Constable
Harare, Zimbabwe
12.2014 - 03.2018
- Station : Zimbabwe Republic, Protection Unit (ICT Systems Administration), Installing, configuring and administering computer software and hardware
- Attending to any problem reported by users and adding new users to the organization’s intranet
- Installing antivirus software and updates on computers
- Carrying out security backups and other preventative measures on computers
- Managing the organization’s computer network system
- Updating all the station’s administrative books; such as updating graphs, making summaries in operational books (daily workload management and call management)
- Formulation and observation of IT Department backup strategy
- Configuration of Veritas Backup Exec and Microsoft Backup software
- Disaster preparation and recovery planning
- Preparation of IT Budgets
- Procurement of all IT resources for the company
- Setup and management of ESET Endpoint Security Antivirus
- Designing and updating the organization’s website
- Supervision of subordinates
- Designing reports using Crystal Report Writer
- Designing and Coding VB Scripts
- Analyzing business and user problems; designing and implementing suitable solutions
- Maintaining the integrity of data in the company
- Carrying out any other duties as may be assigned by Officer in Charge Systems Administration
- Answered emergency calls for help from citizens and business owners.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Responded to emergency calls to provide assistance to core-workers in need.
Education
Master of Commerce - Information Systems Management
Midlands State University
Zimbabwe 02.2019 - 12.2021
Bachelor of Technology (Hons - Computing and Information Technology
Chinhoyi University of Technology
Zimbabwe 08.2006 - 12.2011
Lead Cybersecurity Manager Certification - undefined
PECB
October 2020
undefined
2010
Skills
- A self-motivated individual who works well in all environments I have excellent skills and adapt very well in any situation, business or social
- Excellent interpersonal skills
- Corporate Governance of ICT
- Organizing and Prioritizing
- Budgeting and Scheduling
- Scheduling and Organization
- Training
Certification
GCE “A” Level Zimsec 2005 (Mt St Marys’ High School)- Three (3) Advanced Level subjects in Mathematics, Computer Sciences and Management of Business
GCE “O” Level Zimsec 2003 (Mt St Marys’High School), Ten (10) Ordinary Level subjects including Mathematics, English Language and Science
References
Referees
Finance and Administration Manager
Mr. Jonathan Dube
Competition and Tariff Commission
23 Broadlands
Emerald Hill Harare
Cell No: 0772 428 154, 0715 025 554
Tel: 0242853127-31
Email: jdube@competition.co.zw
Assistant Inspector O.Mamungaire
Zimbabwe Republic Police Protection Unit
ICT System Administration Acting Officer in Charge
Cell No: +263 773 573 720
Tel: +263 24 700 729, 700 097 ext 122
Email: omamungaire@gmail.com
Mr. Luckson Phiri
Chinhoyi University of Technology
P. Bag 7724
Chinhoyi, Zimbabwe
Cell: +263 776 171 076
Tel: +263 267 222 03-5
Email: lphiri@cut.ac.zw
Mr. Sydney Chatikobo
Mike Appel Organization Limited
Sarah House
102-104 Seke Road
Graniteside
Harare, Zimbabwe
Phone: +263 24 771 160
Cell:+263 772 242 089
:+263 719 242 089
E-mail: sydney@mikeappel.co.zw
Timeline
Master of Commerce - Information Systems Management
Midlands State University
02.2019 - 12.2021
Competition and Tariff Commission ICT Officer
Ministry Of Home Affairs
03.2018 - Current
Police
Zimbabwe Republic Police Constable
12.2014 - 03.2018
Bachelor of Technology (Hons - Computing and Information Technology
Chinhoyi University of Technology
08.2006 - 12.2011
Lead Cybersecurity Manager Certification - undefined
PECB
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